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Yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                   abc@xyz.com

 

 

Career Objective                                                                                            

 

Results-driven professional eager to contribute strong management, customer relation, communication, and team building skills toward actively supporting the employer in optimizing operational performance.

 

Profile                                                                                                              

 

Ø  Offer progressive experience in sales and operations management, with comprehensive client servicing background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

Professional Experience                                                                               

 

The Cheesecake Factory                                                                                                2004-Present    

Senior Restaurant Manager - Willow Grove, PA (2008-Present)

Restaurant Manager - Westbury, NY (2006-2007)

Restaurant Manager - Cherry Hill, NJ (2006)

Server and Expo - King of Prussia, PA (2004-2006)

 

  Consistently promoted to contribute dynamic leadership skills in managing all levels of employees, with full accountability for handling $10,000+ cash on a daily basis.

  Successfully generate average weekly sales of $200K and provide exceptional customer services to over 1,000 guests daily.

  Manage all aspects of daily operations, with strong focus on optimizing productivity, efficiency and quality of services.

  Efficiently oversee 200+ staff members, plan and coordinate workflow, and delegate assignments to optimize utilization of human capital and operational resources.

  Deliver superior guest servicing in fast-paced, high-volume environment requiring dynamic planning, prioritization, organization, and time management skills.

 

The Inn at Chester Springs                                                                                             2000-2002

Server, Bartender, Banquet Captain, Room Service - Exton, PA

 

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  Applied sharp business acumen and advanced communication skills developing and implementing innovative sales and customer service strategies supporting enterprise-wide operations.

 

Education                                                                                                         

 

Select Business and Sports Medicine Courses - Penn State University - State College, PA

 

Technical Skills                                                                                              

 

Microsoft Office Programs C Word, Excel, PowerPoint; Hot Schedules           

 

 

 

Yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                   abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive sales processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a comprehensive background in operations management, sales and customer service.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

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