yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

professional eager to contribute small business expertise as well as strong sales and production skills and management talents toward actively supporting an organization in maximizing performance.

profile

• offer over 9 years of solid and progressive small business management experience, including expertise within retail sales, production, office administration, and customer service capacities.
• excel in recruiting, building and leading top-performing, client-focused sales teams.
• contribute proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of company s products and services.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• skillful at performing independently or within a team to exceed all operational goals and objectives.

professional experience

tnl embroidery, inc.                                                                                                           2002-2009
owner/operator

• sharp business acumen and experienced in managing broad scope of operations, from sales, marketing and customer service to accounts payable, accounts receivable and production management.

jessica mcclintock                                                                                                                     2002
key holder

• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• successfully steered sales operations to generate high volume growth and revenue on behalf of company.
• tasked with the responsibility of opening store on behalf of management.

victoria secret                                                                                                                  2001-2008
assistant manager

• effectively collaborated with manager in hiring, training and directing sales associate staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.