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objective

accomplished emergency services manager eager to contribute incident and emergency management, budgeting and staff management skills toward actively supporting a progressive organization in optimizing operational and financial performance as a key staff member.

 

profile

ø  offer extensive experience in both the public and private sectors, with comprehensive background in directing emergency crews calmly and effectively.

ø  effectively define, develop and implement targeted action plans to maximize productivity, efficiency and performance.

ø  adept at managing data and providing analytical reports to senior management.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff and the community.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

professional experience

potawatomi tribal fire department, mayetta, kansas                                                                        2008

director of emergency services

  contributed dynamic leadership skills in managing all aspects of daily operations, covering 121 square miles with 4,000 residents and visitors.

  proficiently applied sharp critical thinking and problem solving skills in reorganizing operations to maximize productivity, efficiency and performance.

  led, trained and motivated staff and leaders, playing an instrumental role in the development of top performing team members.

  cost-effectively allocated, administered and managed $1.5m budget.

 

shakopee mdewakanton sioux community (smsc) gaming enterprise, prior lake, mn                     1995-2008

operational manager-surveillance shift manager, mystic lake casino

  exhibited solid managerial qualities in supervising, directing, mentoring and counseling 10-member team to protect the assets of a largest native american casino and entertainment complex in the untied states.

  proficiently delivered quality services to casino management and observed, investigated and reported on casino s activities.

  applied sharp business acumen toward defining and implementing policies to support all aspects of daily operations.

  built and established key relationships and liaised effectively with casino management, emergency services, local and federal police agencies. 

  steered the development of analytical crime and gaming action reports and completion of compliance audits for various casino activities, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.

 

 

 

 

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eagan fire department, eagan, mn.                                                                                                1979-2006

captain, fire prevention officer, and emergency medical training officer

  relied upon to lend extensive expertise of fire suppression (and emergency response operations to manage incidents, direct response crews and complete administrative duties.

  strategically planned and coordinated tasks to maximize use of resources while controlling costs and meeting community needs.

  oversaw and presented fire safety programs, collaborating directly with nfpa and nfa.

  increased public fire safety messages and education and reduced fire responses by ensuring staff members are properly trained and maximizing community outreach.

  successfully created minnesota board of health first responder certification and re-certification program with the eagan fire department.

 

prior experience

 

prairie island indian community (treasure island casino), red wing, mn                               

operational manager-surveillance manager

 

group w and/or north central communications, roseville mn

senior financial analyst

 

education

 

bachelors of arts degree, business and public safety - metropolitan state university, saint paul, mn

associates of arts degree, accounting - minneapolis technical college, minneapolis, mn

associates of arts degree, fire technology - hennepin technical college, eden prairie, mn

 

certifications

firefighter iii

fire instructor i

fire inspector i

hazardous material technician

minnesota/kansas emergency medical technician

 

professional development/training

executive fire officer (efo) program - national fire academy, emittsburg, ma

courses included: executive development, executive analysis of fire service operations in emergency management, leading community risk reduction, fire ground command and control strategies, managing hazardous material incident and its containment, techniques in arson investigation, managing an emergency response to terrorist events, social change and education strategies in community, and risks, public education, and management of public safety delivery strategies.

 

wild land firefighting and wild land fire incident command - minnesota department of natural resources, grand rapids, mn

 

published research

impact of performance reviews - national fire academy s learning research center

command officer development for the eagan fire department - national fire academy s learning research center

community based partnership for the eagan fire department - national fire academy s learning research center

 

 

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date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by my career background, i have extensive experience in incident and emergency management, budgeting and data administration in both the public and private sectors.  from calmly leading high performance emergency teams and facilitating superior staff development to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  to complement my experience, i offer a bachelor of arts degree in business and public safety.  i am also a certified firefighter, fire instructor, fire inspector, hazardous material technician and emergency medical technician.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

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