0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

technical project manager ▪ software development manager

well-rounded and energetic professional with 14+ years experience seeks new

 challenge and opportunity to apply consummate skills in management. 

 

♦ key areas of expertise ♦

 

   project management

   product design and implementation

   system development

   document development

   software business analysis

   root cause analysis

   process improvement

   use cases

   personnel management

   vendor management

   web development

   custom enhancements

professional profile                                                         

  escalate business development through innovative initiatives that increase productivity and revenue growth; administered delivery of $1.3m of outsourced project

  self-motivated with excellent leadership qualities; manage software professionals, offshore teams, and vendors; conduct hiring, training, evaluations, and necessary disciplinary actions

  professional with various certifications and diverse experience; served as software development manager, technical project manager, senior programmer, and subject matter expert

  organized and detail-oriented; hands-on experience managing and developing java/microsoft/ j2ee/websphere based products for web-based and windows applications

  extensive exposure to both server side and client side applications; regularly conduct design, code, and requirement analysis

  communicate technical and complex information easily and concisely; provide customer support through new system implementations and difficult process changes

  demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, concrete solutions

employment history                                                          

manager, software design and development

 21^st century insurance (formerly aig agency auto) ▪ alpharetta, ga                       10/2004 c present

major achievements

   saved millions in premiums by developing new credit subsystems for insurance quoting system which interfaced all quoting applications and deployment; implemented projects for point of sales system utilizing various resources; ensured timely delivery, and stayed within budget

   increased revenue by ensuring the insurance product was accurately priced; managed product management work bench system, and assisted in rate revisions and comparisons within the market

   increased enhancement of auto endorsement system accuracy level from 12% to 82%

   developed system which saved cost of ordering motor vehicle reports on multiple locations for same insured; utilized by all agents in california

   developed business requirement document (brd), system requirement document (srd), project plan, and schedule

professional responsibilities

   manage and design applications for various insurance related products utilizing java based technologies

   direct full cycle development of web applications; enable insurance business for both sales and service; served as subject matter expert (sme) for several insurance applications

   lead offshore team of ten employees and develop new applications; created code review and offshore management process

   integrate mvr/clue/proof of prior/credit products from lexisnexis; work with insight and rate analyst products

   direct team of 20 software professionals; performance management, mentoring, and termination

   interface with clients for user acceptance testing; manage delivery of software products to end users

technical consultant

american software corporation ▪ alpharetta, ga                                                       06/2004 c 10/2004

   designed, developed and implemented spamblocker product; coordinated with an isp provider

   interfaced with clients regarding daily updates on development

   ensured all defects fixes were in place for successful delivery of product to end user

technical consultant

boeing inc., consultant of winware inc. ▪ marietta, ga                                             04/2001 c 07/2004

   increased return of investments by millions; combined excess inventory transaction data from 18 boeing plants to data warehouse

   managed boeing interface for the customization of winware software product; designed custom enhancements

   implemented edi exchange formats including 850(po)/855(po ack)/856(asn) for prophet21 system

   developed crystal reports with oracle/sql server/access

   created and integrated smtp/mapi email based system, and integrated mfc based windows nt service as a server for scheduling task and processing license information

   designed oracle pl/sql scripts applications for data migration from all plants to central location; supported system migrations

project lead

veriprise wireless corporation ▪ alpharetta, ga                                                        09/2000 c 04/2001

   designed and implemented c++ and java enhancements for the wireless exchange product

   developed jni interface, and implemented jms queue for message delivery and persistence

   created custom install shield utilizing java

   led configuration management and packaging of product

   worked on vc++/odbc with oracle as back end database

technical manager

ncr inc./compris technologies inc. ▪ kennesaw, ga                                               11/1996 c 09/2000

   developed back office software on fixed price model for this restaurant based business

   managed 20+ employees of an offshore team in india, and performed as sme for inventory system and labor management system; hired, trained, evaluated, and terminated employees as necessary

   served offshore as technical manager/lead design engineer for porting product to sql server, vc++6.0, vb6.0, ado, and xml

   wrote and analyzed detail design specifications and functional specifications for product

technical skills                                                                 

project management:               microsoft project, business requirement document (brd), system requirement document (srd), and sdlc and agile methodologies

programming:                          web application development, websphere, java, j2ee, ejb, web service, jms, cold fusion, javascript, vc++, mfc, .net/c# technologies, mapi/smtp/nt service/ftp delivery, xml/xsl

database tools:                       sql server 2005, oracle 9i/10g, access, msde, pl/sql, toad, crystal reports 8.5/9.0

additional tools:                     erwin, ms project, schema designer, install shield professional mks, visual source safe., pega prpc rules engine, ibm datapower appliance

education & professional development                       

master of business administration                                                                            anticipated 2010

capella university ▪ online

major in technology management

master of science in engineering                                                                                               

cochin university of science and technology ▪ kerala, india

 

bachelor of science in engineering                                                                                           

kerala university ▪ kerala, india

 

certifications:

   certified project management professional(pmp)

   six sigma green belt certified (ssgb)

   certified information system auditor (cisa)

 

additional training:

   cmm level 2 evaluation

   building relationships

   business communication

   prpc pega rule engine

   software business analysis