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yyyyyy x. yyyyyy
2121 n. ocean blvd.
#0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
career objective
driven it professional seeking a challenging position in the computer industry, where expertise in project management, account services, and hands-on experience will prove instrumental to company success.
profile
- offer over 12 years of solid and progressive managerial experience, including expertise within account management, project team supervision, and client service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- excel in building, developing, and leading top-performing, results-oriented cross-functional project teams.
- dynamic communication, presentation, negotiation, and diplomatic management skills.
- skillfully handled project throughout entire development life cycle to post-production.
- proven expertise in business analysis operations, from assisting with prototype development and functional designs to usability testing.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic client services interaction both in person and via telephone.
- consistently ensure delivery of quality customer service vital to sustaining and expanding company profits.
professional
experience
project manager verizon business 2006
- successfully steered sales operations to generate high volume growth and revenue; managed the implementation of wide area networks from the initial kick-off meeting to define account requirements, equipment purchasing, and tracking installation dates to scheduling field services for the installation, initiating final account billing and final account closedown.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
project manager worldcom/mci 2000-2006
- managed broad scope of operational activities including network implementation, account supervision, client services, ordering, billing, and installation scheduling.
- cost-effectively managed equipment purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.
project manager electronic data systems 1994-1999
- successfully maintain comprehensive understanding of business objectives to ensure appropriate participants are engaged in generating quality products and services.
- serving as project manager, efficiently approve requirements, functional designs, and technical designs to ensure quality products.
- proficiently facilitate communication during all stages of project life cycle; provide accurate business case information and progress status to project team and sponsors to ensure project integrity.
education
& certifications
michigan state university east lansing, mi 1982
bachelor s of science degree in systems science engineering
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