Results-driven Business Professional with dynamic customer relation, business development, team building, and sales skills eager to contribute to the success of a progressive medical organization.

 

Medical Sales   Quality Assurance   Events Planning   Cost Control

Market Penetration   Data Analysis   Customer Service   Consumer Education

• Business Development   Customer Loyalty Expert   Training & Development   Referral Source Development

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, medical jargon and correct usage, effective customer service methodologies, sales and marketing processes, conflict management and effective communication techniques, research and data analysis, and strategic planning.

Ø  Comprehensive understanding of the sales and marketing arena due to advanced practical and academic training. 

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard sales and marketing protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple platforms including MS Office Suite, Outlook, and QuickBooks Pro.     

 

 

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully facilitating planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving customer edification and comprehension of different products and services.

Ø  Enhance operational efficiencies by effectively delivering new-hire training in broad range of sales, ordering and customer relationship management software/systems.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner.   

Ø  Increase customer loyalty and retention by establishing meaningful outreach programs.

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

Ø  Stay abreast of most up-to-date research and data in order to offer most viable services to client base. 

Ø  Provide team and staff support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.

 

 

Rural Route Carrier, USPS                                                                      2009-Present

 

Paraprofessional, Jesup Community School                                            2008-Present

 

Owner / Cosmetologist, Encore Studio                                                      2006-Present

 

Inventory Specialist, Target Distribution Center                                             2007-2007

 

Owner / Cosmetologist, Kay s Hair Studio                                                     2005-2006

 

Cosmetologist / Instructor, First Impressions Hair Salon                            2003-2005

 

Owner / Cosmetologist, Kelly s Hair Studio                                                    1999-2003

 

 

 

n Licensure C Cosmetology, Esthetics, Instructor (64259, 00533, 603550), International Dermal Institute

n Certification - Business, Grays Harbor College

n Certification C MS Word, Excel 2000, QuickBooks Pro

           

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kelly Petrillo

 xxx-xxx-xxxx / abc@xyz.com

 

 

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer experience as a sales and marketing and business development specialist within the medical industry.  I believe you will find my work ethic, knowledge of communications and public relations, as well as my ability to articulate products and services an excellent fit within your company.  

 I am accustomed to integrating into various cultures and environments. I am experienced at managing and leading others as well as developing and implementing best practices models to increase efficiency and productivity.  

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Kelly Petrillo