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career objective
results-driven banking specialist eager to contribute extensive industry knowledge, practical operational experience, and staff training skills toward supporting the human resources department as a driven and productive team member
profile
ø offer solid experience within the banking industry with expertise in customer service, accounting, daily operations, and staff development
ø demonstrated ability to train and supervise top performing sales and support teams responsible for increasing revenues and client base
ø experience working with management teams to evaluate employee performance; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø facilitate internal communications regarding career opportunities, benefits, and employee relations issues; administer payroll, assist with timekeeping duties, and participate in major system conversion projects
ø dynamic communication, presentation, negotiation, and relationship management skills
ø maintain highest ethical standards and confidentiality
ø proactive team player equally effective in independent and collaborative environments
professional experience
police federal credit union, upper marlboro, md 2008 c present
accountant
nasa federal credit union, upper marlboro, md 2001 c 2008
accountant / accounting specialist iii
housenet, inc., stevensville, md 2000
administrative assistant
1st mariner bank, baltimore, md 1997 c 2000
commercial loan administrator / head teller / teller
atlantic federal savings bank edgewater, md 1995 c 1997
teller
education
anne arundel community college, arnold, md may 2008
a.a. in general studies
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