Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Email:  abc@xyz.com

Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

Current Grade Level: SV F

____________________________________________________________________________

 

Vacancy Announcement #:          HQ-OSO-0000 xxxxxx xxxx , xxxx , xxxxx 000003 CG-EX-SC                                             

Position:  Transportation Security Inspector C Cargo C SV-1801-G (South Central),

Dept.  of Homeland Security, Transportation Security Administration

____________________________________________________________________________

 

Core Competencies

Bachelors Degree, Psychology, Marketing/Management minors; ensure security compliance of individuals and transportation systems/entities; conduct regulatory inspections; respond to threats, violations or potential violations and/or security incidents; provide overt and covert presence to detect and reduce security threats/vulnerabilities; participate in activities designed to identify threats; screen cargo; identify dangerous/deadly objects; perform searches in aircraft, terminals, luggage, facilities, vehicles and other venues; utilize TSA Screening of Passengers by Observation Techniques (SPOT); Behavior Detection Officer (BDO); BDO SharePoint developer and administrator; develop BDO website, forms, files, online tools; review/update TSO BDO SPOT database; travel documentation verification; strong team member and law enforcement communication; author reports regarding behavioral observation, interviews, other law enforcement activities; other government agency assistance in investigation, identification, apprehension and prosecution of individuals engaged in threat behavior to U.S.; trained in use of electronic detection equipment; participate in classified government information training; First Level of National Security Clearance; Bi-lingual C Spanish Translator and Interpreter for TSA and police forces; competitive promotion to Department of Homeland Security National Deployment Force, 2010, and Behavior Detection Officer, 2008; CPR and Physical Restraint Hold Certified

 

 

Professional Experience

 

November 2003 - Present

Homeland Security

Transportation Security Administration

Louisville, KY

Grade Level: SV F (April 2008-Present)

Salary:  $39,364 Annually

Grade Level: SV D (November 2003-April 2008)

Salary: $32,000 Annually

Hours per Week: 40

Supervisor:      Debora McDonald xxx-xxx-xxxx                   May Contact

 

National Deployment Force / Behavior Detection Officer (BDO)

 

In this role providing security and protection, in a highly stressful environment, for air travelers as well as airports and aircraft, hold in-depth responsibilities in identifying deadly/dangerous objects in

 

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baggage, cargo and on passengers, and preventing the transportation of such items onto aircraft. 

Additionally, scrutinize travel documentation, verifying document authenticity to assure no fraudulent activity.  During performance of security duties, in addition to employing multiple types of electronic detection and imaging equipment, utilize Screening Passengers by Observation Techniques (SPOT) to observe individuals, as well as environment, with a focus on detecting unusual behaviors or activities, as developed by the TSO BDO SPOT program.  Have designed baseline data to use for benchmarking individuals physical/physiological reactions and determining presence of any deviations warranting attention.  Utilize techniques during conversational interaction with passengers, noting any actions/behaviors that fall outside normal reaction parameters. 

 

When required, communicate all observations of unusual activities to Team Members and Law Enforcement Officers, authoring written reports regarding observations, interviews and other law enforcement-related actions and uploading to the DHS SPOT database.  As needed, provide assistance to local Law Enforcement personnel, DHS and any other relevant agencies in investigating, identifying, apprehending, detaining and prosecuting individuals posing a threat to national security.  Utilize bi-lingual capabilities in English and Spanish to serve as a Translator and Interpreter for the TSA, various airlines, Louisville Metro Police and the SDF Airport Police regarding government travel policies and all areas of national security.

 

Played key role in developing utilization of BDO SharePoint, serving as Top Level Administrator for two area airports and overseeing website development, maintenance and updating of BDO SPOT database and all forms, files, information and online tools utilized by BDO team.  Possess first level of National Security Clearance and participate in meetings where classified government information is discussed. 

 

Through the Competitive Promotion process, was promoted to Behavior Detection Officer in April 2008 and to the National Deployment Force in February 2010.

 

 

January 2008 - Present

Community Family Living, LLC

Louisville, KY

Salary:  $15,865 Annually

Hours per Week: 20

Supervisor:      Larry Thompson, 502.363.2500                    

 

Care Provider / Activities Coordinator

 

Interact closely with client behavior specialists, assuring residents receive condition-appropriate care as well as choice-based decision therapy for client redirection.  Hold responsibility for providing and overseeing variety of other care services and activities, dependent on residents needs and capabilities, including sports, outdoor games and social activities, such as attendance at movies or dining out, among others.  Author reports of residents progress and track and dispense medications, which range from over-the-counter to physician-ordered prescription medications to prescription narcotics.

 

Assist residents in performing daily living activities, i.e. cooking, housekeeping, laundry, necessary for maintain an orderly and sanitary living environment.  Hold financial responsibilities to assure efficient expenditure and disbursement of budget funds in support of residents activities, and provide transportation for residents to various appointments and activities.              

 

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June 1998 - Present

Thompson Realtors

Louisville, KY

Salary:  $20,000 Annually

Hours per Week: 20

Supervisor:      Larry Thompson, 502.363.2500                    

 

Realtor / Marketing Manager / Building Assistant

 

In this multiple-facet role, hold comprehensive responsibilities for all phases of building construction, from design through unit sales.  Provide in-depth project analysis, oversee blueprint development, develop all levels of construction documents, manage competitive bid letting, negotiate materials purchase and other pricing, and develop marketing strategies.  Possess broad-based knowledge of building codes, permitting and certificate of occupancy requirements and employ this knowledge in support of maintaining quality control, budgets and profit margins, all project areas of project scheduling and in assuring meeting inspection requirements.  Work closely with trade personnel, managers and homeowners in maintaining strong, positive working relationships, and author and submit contracts for clients, sellers and purchasers.     

 

As Marketing Manager, am tasked with developing marketing strategies for residential communities, new developments, rental properties and other housing in general, which includes producing flyers/brochures hand-out pieces as well as website development.  Utilize strengths in Competitive Market Analysis, County Property Valuation Administration, Jefferson County Commissioner Court Sales and tax records/assessments in working closely with realtors, clients, mortgage lenders, other financial institutions and attorneys.  Capitalize on Spanish/English translation and interpretation skill sets, with fluency in converting both oral and written materials from each language into the other with no loss of meaning.  This requires the ability to quickly understand the meanings, including subtleties and nuances, being conveyed so as to more accurately translate or interpret.          

 

 

June 2005 C August 2005

Forge Industrial Staffing

Louisville, KY

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Staffing Consultant

 

Was tasked with broad scope of responsibilities focused on achieving high levels of client satisfaction by providing qualified, flexible employees due to utilization of strong recruitment and skill-matching techniques.  Providing excellent communication, attention to detail and multiple-tasking skill sets, oversaw inside sales, business development and Associate management at multiple client sites.  Recruited, interviewed and hired new Associates, conducting new-hire orientation in English and Spanish.  Worked closely with clients, determining needs/requirements and assigning appropriate Associates; performed quality control checks of Associates at client field locations.  Communicated branch operations performance level requirements to Associates and coordinated branch operations required to ensure compliance with policies and procedures.

 

 

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January 2000 C June 2000

Neil Huffman

Louisville, KY

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Sales Representative

 

For this automobile sales organization, employed sales experience, in-depth knowledge of new/used vehicle manufacturer specifications, and excellent communication and interpersonal skills to develop strong customer relationships.  Followed up on all sales leads from a variety of sources, i.e. telephone, customer walk-ins, newspaper ads and referrals, among others, and worked closely with Car Sales Managers to ensure individual and department sales goals were met.  Developed strengths in automotive F&I policies and practices to support customer budgetary requirements.

 

 

January 1999 C January 2000

Boy s Haven

Louisville, KY

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Youth Counselor / Night-Time Coordinator

 

Served as a Counselor to youngsters, ages 10-17, enrolled in a Family Therapy Program addressing the needs of individuals with wide-ranging emotional/psychological problems, physical abuse and learning disabilities.  Assisted residents with developing life, social and recreational skills, anger management, goal orientation and self evaluation.  Developed skills/activities plans for residents and documented performance on daily/weekly schedule.  Additionally, maintained medication distribution logs and interacted with other therapists and team members regarding assistance strategies.  For position, was required to become CPR and Physical Restraint Hold Certified

 

 

June 1998 C October 1998

Uncle Bud s River Caf

Elizabethtown, KY

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Restaurant Manager

 

Was charged with comprehensive management of this restaurant, which included all purchasing, employee scheduling, operational development, recruitment/hiring and performing performance reviews.  Personally trained and supervised kitchen staff at every station as well as front-of-the-house floor personnel.  Focused on developing and maintaining highest quality of menu items, emphasizing presentation excellence, and assured ready supply of highest quality of inventory for restaurant.  Oversaw all computerized payment/credit card systems and held responsibility for organizational accounts payable, accounts receivable, petty cash, bank deposits and daily cash reconciliation.

 

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January 1998 C June 1998

Hard Rock Caf

Nashville, TN

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Kitchen Supervisor / Line Cook

 

 

August 1996 C December 1997

Chili s Restaurant

Nashville, TN

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Kitchen Supervisor / Line Cook

 

 

September 1995 C August 1996

Blackstone Restaurant

Nashville, TN

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Kitchen Supervisor / Line Cook

 

 

May1995 C September 1995

Sfuzzi Restaurant

Nashville, TN

Salary:  $  Annually

Hours per Week:

Supervisor:                                          Phone:

 

Kitchen Supervisor / Line Cook

 

 

Education / Professional Development

Trevecca Nazarene University, Nashville, TN

Bachelors Degree, 1996

Psychology Major, Management/Marketing Minor

2.3 GPA

146 Total Credit Hours

 

October 1997 C March 1998

Trevecca University, Nashville, TN

Marketing Internship

 

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For Conference on the Family was tasked with developing and implementing marketing/advertising strategies, which included developing advertising for Nashville businesses, designing conference booklets and personally selling advertising space to Nashville restaurants.  Gained assistance for promotional material distribution from members of student body and prepared progress reports for presentation to conference staff committee.

 

September 1996 C November 1996

Prince Data and Market Research

Nashville, TN

Practicum/Marketing

 

Researched market and industries in Nashville areas and developed and utilized questionnaire designed to determine client perceptions.  Following collection of data, uploaded into database and analyzed data/reports, which included graphs and spreadsheets as well as questionnaire information.

 

 

June 1995 C September 1995

Sfuzzi Restaurant

Nashville, TN

Internship / Business Administration

 

Served as Manager-in-training, with comprehensive responsibilities for multiple restaurant operations, including daily opening/closing of unit, all computerized operations, accounting and payroll procedures and unit marketing.  Performed QC for all aspects of restaurant, focusing on positive customer service and excellent restaurant products and service, and personally trained personnel.

 

 

National Deployment Office BAO/BDO Academy

Arlington, VA

Certification, 2010

 

 

Paul Eckman Group

Online Training, http://mettonline.com/ US

Certification, 2008

METT 2 C Microfacial Expression, 2008

 

World Academy of Realty

Louisville, KY

Realtor Certification, 2002

96 Quarter Hours

Relevant Coursework, Licensures and Certifications:

REALTOR

RECS