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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
~ cross-functional it manager • complex technologies specialist • expert at leading top-performing teams ~
solutions-focused, performance-driven it manager eager to contribute technical expertise, as well as dynamic program / project management, network engineering, and process enhancement talents, toward supporting employer operations.
profile
offer over 20 years of progressive leadership experience in high-volume engineering and systems / project management roles to include extensive knowledge of telecommunications processes progressing from small-scale companies to major corporations.
expert in successfully directing cross-functional teams comprised of network design, engineering, ip engineering, corporate security, operations, and field services professionals through all project lifecycle steps.
able to oversee large corporate networks and provide complex technology solutions to meet end-user needs.
skillful in managing multiple vendors for major deliverables to include negotiating contracts, overseeing interdependencies, satisfying client expectations, and reporting results to senior-level management.
create best practice methodologies and continuous business solutions in strategic alignment with corporate objectives.
prioritize, manage, and complete multiple assignments within high-pressure, fast-paced environments.
recognized as the go-to person for immediate resolution of complex technical issues.
~ professional training and technical proficiencies ~
key industry training
multiple broadband carrier seminars (sprint, mci, at&t, blc) • optical dwdm & sonet infrastructure (bell labs)
tcp / ip networking • cisco router installation & configuration i / ii • net idnx design • pmp training • sonet management & design
infrastructure expertise
cisco routers • cisco cerent switches • telenex matrix switches • sonet adms • idnx
cabletron • fibronics mux s • timeplex • dsu / csu • nortel & stratacom layer 2 devices
sna • token ring • hubs • client servers • tcp / ip • cat5 • type ii
network expertise
dwdm optical networking • ds0s • frame relay • point-to-point t-1s
ds3 • channelized t1 / ds3 • oc3 to oc192 • atm
technical environment expertise
server farm • tandem • stratus • ibm mainframe • ibm as400 • microsoft windows xp • microsoft office • microsoft visio
professional synopsis
electronic data systems (eds), charlotte, nc
manager circuit engineering 2003 c 2004
key accomplishments
ø strategically steered process engineering efforts to optimize workflow, remove redundant handoffs, and reduce delivery times.
ø improved response time and reduced corporate costs by engineering and managing high-speed head end frame relay facilities for access to over 5,000 bank sites migrating to these new facilities.
drove operations success by supervising a results-focused circuit engineering team responsible for the company s private oc192 optical network and sonet access facilities, along with designing and developing frame head-end ds3 and oc3 facilities.
contributed sharp analytical abilities instrumental in evaluating business requirements for process improvement teams, analyzing existing protocol, and recommending and implementing strategic operational solutions.
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • page two
~ cross-functional it manager • complex technologies specialist • expert in leading top-performing teams ~
professional synopsis
(continued)
bank of america, concord, ca / charlotte, nc
vice president / systems manager 1992 c 2003
key accomplishments
ø managed top-performing designers and engineers from initial concept through to design, engineering, and implementation of the bank s nationwide dwdm optical network a first in the private, non-carrier environment.
ø analyzed critical business requirements for the development of in-house applications / databases which became the repository / system of record for network assets.
expertly led a 22-member team of engineers and project managers in completing diverse it-based corporate endeavors.
directed layer 2 infrastructure, building distribution hardware, and fiber distribution to include all facets of engineering, project management, and implementation, along with managing of long-haul / sonet circuit migration from carriers to optical networks.
demonstrated strong technical proficiencies toward overseeing bandwidth provisioning of corporate nationwide optical network consisting of 12 optical oc48 mans (sonet rings) and dwdm (dense wave division multiplexing) wan at oc48 and oc192.
optimized business deliverables objectives by designing complex connectivity, managing circuit order flow, and verifying accuracy of telco provisioning and capacity planning.
liaised among top vendors, engineering, project management, network operations, and senior staff members, along with providing 2nd level support to a network operations center to resolve backbone network issues.
ensured complete and accurate documentation for enterprise-wide bank sites to include inventory, circuit, and vendor data, as well as escalation lists, access information, and microsoft visio drawings.
project manager / consulting systems engineer 1989 c 1992
key accomplishments
ø led the bank s 1st-ever large-scale application of net idnx multiplexer technology to process high-volume financial transfers.
maximized efficiency by leading skilled teams (i.e. telecom / software engineering, corporate security, network operations) throughout project lifecycles to include maintaining detailed, cross-organizational plans to guarantee seamless operations.
delivered key systems implementation across multiple minicomputer platforms such as tandem, stratus, ibm as 400, and dec.
~ additional professional roles held prior to 1989 ~
recent supplemental experience
rx careers, huntersville, nc
senior recruiter healthcare division 2007 c 2008
key accomplishments
ø developed 2 new high-profile accounts with a major healthcare organization and national retail pharmacy chain.
applied dynamic leadership talents toward directing all-inclusive professional development efforts within competitive healthcare environments to include recruiting / training pharmacists, therapists, and radiological professionals for new / existing client base.
educated, mentored, and motivated team members which was instrumental in developing top-performing professionals.
~ diverse civic services performed during 2004 c 2007 sabbatical ~
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
~ cross-functional it manager • complex technologies specialist • expert in leading top-performing teams ~
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.
i am eager to offer over 20 years of progressive leadership experience in high-volume engineering and systems / project management roles, along with expertise directing cross-functional teams comprised of network design, engineering, ip engineering, corporate security, operations, and field services professionals through all project lifecycle steps.
most recently, as a manager of circuit engineering for electronic data systems (eds), i drove operations success by supervising a results-focused circuit engineering team responsible for the corporation s private oc192 optical network and sonet access facilities, along with designing and developing frame head-end ds3 and oc3 facilities. within this role, i improved response time and reduced corporate costs by engineering and managing high-speed head end frame relay facilities for access to over 5,000 bank sites migrating to these new facilities. please kindly refer to my enclosed resume for additional professional experience and business accomplishments.
you will find me to be a solutions-focused it manager who can create best practice methodologies and continuous business solutions for your company and, for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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