Yyyyyy x. yyyyyy          82 West Newton Street, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                             abc@xyz.com

                                               

 

Career Objective                             

Results-driven leader eager to contribute dynamic communication, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff

 

Profile                                                

Ø  Offer approximately 7+ years progressive experience in a wide array of environments with a comprehensive customer service background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

 

Professional Experience                

Ameripark Inc/Boston Copley Marriott                                                                            2003-present

Night Audit

 

Standard Parking/Boston Copley Marriott                                                                       2001-2003

Night Audit/Cashier

 

Audit duties

  Contribute dynamic customer service skills with full accountability for the effective administration of daily customer service skills, including providing superior valet parking service.

  Maintain accountability responding to clients, troubleshooting client concerns, and ensuring readiness of emergency response procedures.

  Analyze and review work product and general operations to effectuate loss prevention issues.

 

Avis Rental Car Inc, Operation Center, six months

Rental Sales Agent Representative/Customer Service Representative

 

  Spearheaded diverse sales related functions including prospecting new clients and lead qualification in order to sell products and upgrades

  Provided superior customer service and troubleshooting activities in order to effectuate problem resolutions.

  Maintained accountability for achieving and exceeding monthly sales goals.

  Effectively planned, coordinated and facilitated sales function in order to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Gathered new agent information, including financial data and maintained and updated information and client databases.

  Handled responsibility for locating loss and found articles, balanced daily cash report and made deposits.

 

Education & Professional Training                                                                      

Fisher Junior College (Currently Enrolled)

Health Information Technology

 

Affiliations                                        

American Health Information Management Association

 

Skills                                                  

 

Microsoft Office Word 6.0, Outlook, Windows, Excel, PowerPoint, Internet, Access, type 50 wpm.

 

 

 

 

 

Yyyyyy x. yyyyyy          82 West Newton Street, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                             abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position in marketing and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy