yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

patient-focused administrative professional specializing in healthcare operations support, medical records management, workflow prioritization, and regulatory compliance eager to offer 11+ years of progressive, cross-functional experience within fast-paced, high-pressure environments toward maximizing an employer s efficiency.

 

profile of qualifications

 

         excellent communicator who seamlessly directs patient flow / calls according to facility policies / procedures to include collecting and verifying pertinent demographic / financial data and accurately entering information into database systems.

         top-performer who fosters cooperative teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on facility well-being and the delivery of high-quality patient services.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

         integral leader who plans, prioritizes, and manages multiple tasks within fast-paced, deadline-driven environments.

 

key areas of expertise

 

administrative support            patient / client relations           call screening / prioritizing                      data / records management

workflow prioritization            insurance authorizations           patient chart development                       hipaa laws / regulations

appointment scheduling         co-pay collections                    information collection / distribution          regulatory compliance

 

professional synopsis

 

 

         apply dynamic administrative support talents toward identifying diverse report types and organizing data within chart dividers to include sorting and delivering detailed patient charts to appropriate locations, as well as re-filing and picking up charts.

         ensure seamless medical operations by responding to records requests and promptly disseminating patient information.

         expertly prepare comprehensive new patient charts and repair charts as required to maintain optimal healthcare operations efficiency in strict compliance with hipaa laws / regulations and internal policies / procedures.

 

 

         maximized productivity by resourcefully liaising among brokers, customers, and underwriting staff to include supporting operations success by preparing paperwork for broker review; coordinating closing schedules; and performing follow-up efforts.

         guaranteed successful mortgage processes by ordering all lending agreements and hazard / flood insurance binders.

         submitted all mortgage loan application files for automated approval (i.e. desktop originator, loan prospector) and subsequent approved loan packages to lenders to include clearing all essential lender conditions.

 

 

         optimized healthcare operations success by screening and prioritizing calls within fast-paced, high-volume medical facilities; performing accurate data entry; maintaining effective filing systems; and courteously greeting patients upon entering offices.

         scheduled patient initial / follow-up appointments and performed essential insurance verifications and co-pay collections.

         managed patient medical records, prepared charts / paperwork for healthcare professionals, and updated patient information.