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yyyyyy x. yyyyyy

8787 southside blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

proficient it professional eager to contribute technical expertise as well as strong management skills and communication talents toward actively supporting an organization in maximizing performance.

 

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profile

 

  • offer solid and progressive it experience, including expertise within management, employee development and business operational capacities.
  • in-depth expertise in computer repair, hardware issue resolution and software troubleshooting.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • proven ability to lead and motivate team members to ensure success.
  • track record for diagnosing complex problems and consistently delivering effective solutions.
  • dynamic communication, presentation, negotiation, and relationship management skills.

 

professional experience

 

store operations supervisor body shop of america                                                                              2007-present

  • responsible for managing software upgrades and dsl lines/printer installation in 188 stores nationwide.
  • effectively spearhead it troubleshooting, computer repair and hardware issue resolution operations via telephone.
  • actively utilize numara track-it work order generator in processing computer hardware and software troubleshooting and repair orders on 500 devices at corporate headquarters.
  • successfully handle the installation and configuration of pos register systems at all new stores in support of company vision and mission.
  • proficiently run cat-5 and cat-3 cabling and repair networking, as well as run reports with crystal reporter.

 

office manager j&j truck repairs and fleet maintenance                                                                      2003-2007

  • effectively recruited, hired, trained and directed personnel and actively collaborated in operation functions such as evaluating performance and providing guidance/mentoring.
  • managed broad scope of accounting/finance activities including payroll administration, banking functions, invoicing, and accounts payable/receivable.
  • capably provided comprehensive support for all office functions including banking, client accounts and effectively managing all essential tasks.

 

field supervisor pinkerton security services                                                                                                  2003

  • sharp business acumen and experienced in managing broad scope of security field operations, from inspecting city-wide security officers and filling open security officer shifts to inspecting client sites to ensure safety measure adherence.

 

technical supply non-commissioned officer in charge united states army                                                     date

  • actively served during operation enduring freedom in afghanistan, responsible for ordering, stocking and maintaining accountability for 34 lines of authorized stock for the ch-47d aircraft, worth $8.5m.
  • successfully handled a broad range of supply operations, including ordering, stocking and issuing over 2300 lines of ch-47d aircraft parts, 2000 lines of basic aircraft hardware for the uh-60 helicopter and 197 lines of prescribed load hardware, valued over $5.25m.

 

aircraft hydraulic repair non-commissioned officer in charge united states army                              date

  • responsible for providing technical guidance and troubleshooting technique expertise toward the diagnosis and localization of malfunctions to hydraulic systems.

 

army legal specialist united states army                                                                                                         date

  • effectively managed a wide variety of legal administrative functions, including legal documentation preparation, legal research and law library maintenance.

 

awards/honors

 

2 army commendation medals army achievement medal

2 army good conduct medalglobal war on terrorism expeditionary medal

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