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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

 

 

Sales ~ Client Relations ~ Customer Service ~ Shipping Operations

 

yyyyyy x. yyyyyy

Profile of Qualifications

 

Ø  Offering 4 years of broad shipping industry experience as a UPS Store Assistant Manager

Ø  Comprehensive knowledge of UPS services, products, policies, and procedures

Ø  Dynamic sales, customer service and relationship management skills crucial to driving business growth, building existing accounts and facilitating client satisfaction and loyalty

Ø  Driven to excel; concurrent with full-time employment, in process of earning both a BA in Marketing and a BA in Human Resource Management, with anticipated graduation in December 2009

yyyyyy x. yyyyyy

Professional Experience Concurrent with Academic Pursuits

 

Assistant Manager, The UPS Store-Baton Rouge; 2005-present

  Collaborate in steering broad-scope UPS shipping operations and related store services, with a strong focus on sales, business development, client account management, and customer service

  Proficiently manage incoming/outgoing package processing, claims, etc. in compliance with company policies and standards

 

Contractor, Gulf South Business Systems and Consultants-Baton Rouge; 2005

  Efficiently planned, coordinated and facilitated the delivery and assembly of office furnishings/systems


Administrative Assistant/Student Worker, Provost, Salter, Harper, & Alford-Baton Rouge; 2005

  Gained valuable experience in providing quality administrative/business support, including extensive confidential client data/information system management and general office/clerical functions

Sales Associate, Jefferson True Value Hardware Store-Baton Rouge; 2004

  Actively consulted with customers to identify their needs, provided expert product/service recommendations and facilitated/processed sales transactions

yyyyyy x. yyyyyy

Education

 

Southeastern University: January 2008-present

BA, Marketing, in progress, graduate December 2009

BA, Human Resource Management; in progress, graduate December 2009

Ø  Overall GPA: 3.5/4.0

Ø  President s List

yyyyyy x. yyyyyy

Affiliations

 

Member, Sigma Alpha Lambda, a National leadership and honors organization

 

 

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