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yyyyyy x. yyyyyy
▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪
xxx-xxx-xxxx ▪ abc@xyz.com ▪
driven business professional seeking a challenging position in management, where expertise in company operations, employee supervision, and client services will prove instrumental to company success.
career profile
- a results-oriented wholesale account executive with experience in business operations, client services, and building strong broker relationships.
- in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop client markets.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- contribute proactive planning, developing, and implementing of sales campaigns / promotions to expand utilization of company products and services.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- dynamic communication, presentation, negotiation, and relationship management skills.
- proven ability to lead and motivate team members to ensure success.
- track record for diagnosing complex problems and consistently delivering effective solutions.
- recognized nine times as president club winner and three times number one in the nation.
- received achievement awards for highest broker productivity and highest pull through.
professional experience
account executive citimortgage 2003-present
account executive first nationwide mortgage (acquired by citimortgage) 1995-2002
- sharp business acumen and experience in managing broad scope of operations, from cultivating relationships with mortgage brokers, file submission and brokers training to supervising closure rate and requirements.
- successfully steer mortgage sale operations to generate high volume growth and revenue.
- effectively communicate with brokers regarding updated guidelines and procedures; ensure clients satisfaction and facilitate swift approval.
- efficiently train personnel on new file submission and assist in marketing efforts by providing advertising materials to generate new business.
retail agent/account executive cal fed lending (acquired by first nationwide mortgage) 1990-1995
- successfully cultivated strong working relationships with realtor and borrowers; ensuring collection of necessary documentation for qualification.
- responsible for pre-qualifying borrowers to facilitate home purchase negotiations.
loan secretary/processor home savings of america 1987-1990
- proficiently verified loan documents, managed declined and withdrawn files to meet fair lending requirements.
- demonstrate capacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.
- adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
education
university of san antonio san antonio , tx 1983
coursework in business
business management school addis ababa , ethiopia
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