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Yyyyyy x. yyyyyy
411 Pleasant Street, P.O.Box 93 ö Rollinsford, N.H. 03069 ö xxx-xxx-xxxx ö abc@xyz.com
Ambitious and results-driven Bank Management Professional with a track record of driving revenue and profit goals through an exceptional ability to build solid client relationships. Innovative thinker and visionary sales leader with excellent communication, presentation and closing skills. History of maintaining balanced sales results in a challenging economical climate. Reputation for being a knowledgeable and reliable business partner who supports the clients needs and delivers superior customer service. Seeking exceptional opportunity with a progressive organization where my visionary leadership style and strategic planning ability will be valued.
Core competencies include:
Branding and Consumer Awareness
Create and Execute Business Plans
Decision Making/Problem Solving
Dedication to Customer Service
Deliver Measurable Results
Identify Customer Buying Signals
Identify Key Decision Makers
Maintain Industry Knowledge
Persuasive & Effective Speaker
Prospect and Identify New Customers
Quick to Foster Confidence/Gain Trust
Strategic Planning & Execution
Professional History
Citizens Bank, Raymond, N.H. 2008 to Present
Assistant Branch Manager - Banking Business Certified
Provide leadership and oversight for 6 Staff Members; assigned to lead branch as Acting Branch Manager from July 2008 to present.
Lead all daily operations activities including product sales, customer service and staff management for consumer retail banking operation.
Grew annual deposits substantially through dedication to customer service and identifying client needs; maintain exceptional percentage of repeat business and loyal client base through suggestive selling, promotional activities and relationship cultivation.
Oversee all staff including employee development, training, mentoring and promotions; assembled highly successful team of sales and customer service professionals, resulting in higher productivity, deposits & loans.
Drove quality control and compliance activities, and ensure that all bank products are sold and serviced within the guidelines set forth by Citizen s Bank.
Evaluate improved techniques for control of quality, outline and deliver requirements to staff.
Consistently exceed personal sales goals, and rank within the Top 10; Q4 2009, exceeded goal by 300%.
Shaheen Brothers, Amesbury, MA 2001 to 2007
Account Manager
Drove business development efforts through prospecting, networking and relationship building; grew region to over $1.6MM in annual sales revenues.
Achieved recognition for sales excellence in 2001 through 2006; introduced new products, created a customer focused atmosphere, and led development and training efforts for new sale staff.
Community Activities
Massachusetts Horticultural Society, Master Gardener - Volunteer with garden clubs to teach all aspects of successful gardening.
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