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Profile
Ø Offering strong background in small business management across all areas of operations
Ø Degree focused on Finance and Accounting, with solid A/R, A/P and budgeting skills and ability to optimize receivables and contain costs; related experience in insurance claims filing and billing
Ø Broad-scope HR background spanning recruiting, hiring and training staff through scheduling personnel, conducting performance evaluations, implementing corrective actions, and managing compensation/benefits
Ø Experienced in developing comprehensive operating manuals targeted toward regulatory compliance
Ø Excel in strategically planning, prioritizing and managing projects/workflow to enhance productivity, efficiency and bottom-line profitability
Ø Dynamic communication, customer service and public/community relation skills
Career History
Office Manager, Daniel L. Kaser DDS, Inc.-Sandusky, OH; 1981-2010
Successfully steered full-scope business operations of busy dental practice and onsite dental lab, applying strong strategic leadership skills toward optimizing bottom-line efficiency and profitability
Effectively recruited, hired, trained, and directed all personnel and managed all supporting human resource functions
Proficiently managed accounts payable and accounts receivable, including third-party/insurance company claims filing/billing, with focus on maximizing receivables turnaround, controlling financial risk and meeting vendor/supplier terms
Drove business growth through targeted marketing as well as effective patient relationship building and communications
Ensured critical regulatory compliance; wrote both HIPAA and OSHA manuals
Football Coach, Perkins Schools-Sandusky, OH; 2002-2008
Contributed dynamic leadership, communication and motivation skills toward coaching Junior High football concurrent with full-time office management position
Supervisor, United Parcel Service-Toledo, OH; 1979-1980
Rapidly promoted from Unloader to lead team of 20 employees, with responsibility for staff training as well as direct supervision
Education Have personally funded 100% of education
Bachelor in Business Management, Western Governors University; in progress
Finance Major, University of Toledo-OH
Associate in Liberal Studies w/emphasis in Finance & Accounting, Bowling Green State University-OH
Community Leadership/Affiliations
Treasurer, Sandusky Power Squadron
Leadership Board Member, Holy Angels Church facility renovation
Member, Lions Club
Member,
American Association of Dental Practice Managers
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