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0000 xxxxxx xxxx , xxxx , xxxxx 00000            

(918) 0000 xxxxxx xxxx , xxxx , xxxxx abc@xyz.com

 

productive, quality-oriented team player with solid administrative/clerical background eager to contribute exceptional business support, project management and customer service skills toward working with the employer to maximize operations

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ø  offering numerous years of broad-scope experience in varied business environments, with expertise in providing quality administrative support vital to company overall performance

ø  excel in strategically prioritizing, planning, coordinating and managing workflow/projects to meet critical deadlines and goals; able to optimize productivity, efficiency and quality in minimal supervision environments

ø  expertise in delivering superior customer service in handling high-volume phone communications, responding to inquiries, addressing/troubleshooting issues and driving inside sales

ø  skilled in interacting with vendors and processing export/shipping documentation

ø  working knowledge of general accounting practices; experienced in billing and bookkeeping

ø  highly efficient in maintaining records, files, business information

ø  dynamic verbal and written communication skills; effectively interface with diverse populations

ø  computer literate, with proficiency in word and excel; efficient typist

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receptionist; barrow & grimm-tulsa, ok

  proficiently managed multi-line inbound phone system and screened/routed calls

  concurrently collaborated in general office functions ranging from customer relations and communications to records/files management

 

shipping clerk, southern export services (export logistics)-tulsa, ok

  efficiently compiled, prepared and reviewed complex export documentation and processed billings; managed general clerical functions including phones and filing

  ensured optimal relationships with both customers and vendors by building a strong rapport through proactive communications

  applied sharp technical/computer skills toward producing word documents as well as excel spreadsheets/ reports

 

teacher assistant, chouteau elementary-tulsa, ok

  strategically developed daily lesson plans and collaborated in classroom instruction and activities

  effectively interacted with students, parents and staff to maximize student performance

 

shipping clerk, megatrans (export logistics)-tampa, fl

  proficiently processed export documentation and billings and handled general accounting

  drove revenue growth through successful inside sales and delivery of quality customer servicing

  oversaw routine clerical functions including phone management, typing and information systems management; extensively used both word and excel

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associates degree, tulsa community college; in progress- 22 course hours completed to date

member, phi beta lambda

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volunteer, y-me & komen race for the cure; past 10 years