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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com


career objective                              

results-driven manager eager to contribute extensive operational and human resources experience toward actively supporting the employer in building and managing dynamic teams

profile                                                

ø offer more than two years of experience steering all aspects of operations for a major retailer, with expertise in human resources management including recruiting, hiring, training, scheduling, and supervising all levels of staff

ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø sharp business acumen and hands-on experience in merchandising, vendor relations, inventory handling, shrink reduction, accounts payable/receivable, payroll administration, claims management, and overall p&l

ø demonstrated record of effective organization, prioritization, and time management; consistently achieve critical deadlines while maintaining high quality standards

ø exceptional communication, presentation, negotiation, and relationship management skills; lead community relations initiatives

 

~ key achievements ~

  • in recognition of superior performance, promoted within company in under 10 months, identified as a high potential employee, and chosen to receive specialized training in leadership essentials
  • through strategic scheduling and payroll administration, saved company more than 1,400 labor hours for ytd
  • developed and conducted effective training programs for staff at varied levels; mentored seven team members selected for promotion
  • generated $30m in hardlines revenues, met sales targets, and achieved all dollar- and hour-payroll goals in 2007
  • cited for successfully leading store through critical operational transition; two-time district-wide great team hero nominee

professional experience                

target corporation                                                                                                                                1/07 c present

executive team leader c logistics, coon rapids, mn (2/08 c present)

  • successfully function as an assistant store manager responsible for all aspects of daily operations at this high volume, heavy traffic store; perform a broad range of duties including human resources, inventory control, and customer service
  • directly manage four-member team with oversight of 40 logistics personnel; recruit, train, and lead highly productive department in safely and efficiently directing freight flow and replenishment

         oversee product quality and shipment accuracy through diligent monitoring of incoming vendor deliveries and resolve any discrepancies

         guide senior corporate leaders through unannounced store visits and maintain accountability for operations

         regularly serve as store manager on duty responsible for store-wide customer service, employee productivity, merchandising, and safety

executive team leader c hardlines, brooklyn center, mn (1/07 c 2/08)

  • effectively coordinated stocking, replenishment, and merchandizing functions for the hardlines department; managed six direct reports as well as numerous indirect staff
  • performed hr tasks, including hiring staff and administering disciplinary action as necessary; additionally conducted inventory management and markdown activities, implemented cost controls, and ensured excellent customer service store-wide
  • executed business administration duties including budget management, payroll allocation, store scheduling, opening and closing procedures, and leading store meetings

education                                           

st. cloud state university, st. cloud, mn                                                                                               2006

bachelor of science in business management                        

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