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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                                                                            abc@xyz.com

 

CAREER GOAL

 

 

Results-oriented Office Manager with demonstrated expertise in driving full-scope operations exploring opportunity to contribute talents toward supporting the employer in optimizing bottom-line business performance



KEY PROFICIENCIES

 

         Demonstrated ability to exceed expectations in applying expertise toward office/business administration.

         Effective liaison between internal/external customers including department heads, clients, vendors and staff in both domestic and international environments.

         Adept at balancing competing priorities within tight deadlines while managing multiple critical assignments.

 

PROFESSIONAL EXPERIENCE

 

 

ROSENTHAL PROPERTIES, LLC C Vienna C Administrative Assistant                                          2008-Present

         Proficiently support broad-scope areas of business operations spanning tenant relations, sales/marketing, financial, property/facility services, and general administrative for commercial property management firm.

         Efficiently manage front desk functions including multi-line phones, mail distribution and reception as well as administrative activities including uploading investor reports and filing monthly financials.

         Maintain MRIS commercial listings and leasing email Broker Blast databases as well as agent property information books.

         Handle multiple tenant-related functions ranging from mailing statements and past due notices, inputting service calls and email blasting scheduled service work to contacting tenants to generate monthly sales figures and establishing/archiving files and leases.

         Collaborate with Acquisition Department in researching owner information supporting potential sales; manage complex research information database.

         Manage engineer time in/time out logs as well as security logs for properties; maintain current COIs.

         Effectively monitor and order office supplies to maintain optimal stock levels.

 

RE/MAX SELECT PROPERTIES C Sterling C Office Manager                                                             2001-2008

         Decisively oversaw and administered supplies inventory, employee services and benefits, and office operations.

         Accountable for maintaining the integrity of Accounts Receivable/Payable from invoicing/payments through data entry and reconciliation of accounts.

         Responsible for office technology, including maintaining the customer database and the company website.

         Key Business Partner in supporting real estate sales, open houses and other business marketing functions by designing and preparing brochures, postcards and monthly newsletter.

         Applied superior communications skills toward answering phones, conducting meetings, arranging travel, and responding to the concerns of employees, vendors and clients.

         Assisted the receptionist and other departments in all aspects of daily operations to ensure a professional environment for both realty team and customers.

 

VICTORY VAN INTERNATIONAL C Sterling C Import/Export Coordinator                                            2000-2001

         Demonstrated superior project management and customer service skills in coordinating, tracking and relocating customer belongings from foreign countries to the United States.

         Cultivate all necessary contacts in order to coordinate and facilitate activities between U.S. Customs, drayage and warehouse personnel. 

         Applied excellent documentation skills toward preparing all requisite paperwork, properly submitting it, and maintaining crucial electronic and hard copies files in accordance with regulations.

         Employed outstanding negotiation and communication skills toward resolving all conflicts among individuals, agencies and private firms.

 

 

 

 

CABLEVISION OF LOUDOUN/ADELPHIA COMMUNICATIONS C Sterling C Dispatcher                        1992-2000

         Demonstrated exceptional logistical skills to scheduling, coordinating and dispatching crews to install and service residential and commercial customers.

         Provided risk mitigation by monitoring radio communications from the field and acting as a liaison between field technicians, customers and internal staff.

         Maintain detailed records including documenting incidents, maintaining field staff schedules, tracking manpower, and reporting project status to senior management.

         Promoted from Administrative Parts Clerk in 1993 for demonstrated performance at correctly processing parts, cash management and reconciliations.

 

LITTLE CEASAR S C Bowie C Assistant Manager                                                                              1989-1992

         Employed expert organization and management skills to managing all aspects of operations as well as acting as cook, bartender, manager, maintenance technician and accountant.

         Responsible for oversight of the budget, food and beverage inventory, sanitation, security and motivational team development.

         Promoted a customer-focused collaborative team environment to ensure highest levels of customer service.

         Built dynamic relationships with vendors to facilitate the smooth operations.

 

TECHNICAL SKILLS

 

Microsoft Office Suite and Quark

 

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