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yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

career profile

 

accomplished project manager with 15+ years experience in military and private sector sales environments. possess excellent customer service, team leadership, analytical, and time management skills to lead operations with a high caliber of quality. technically proficient with ms office, adobe applications, oracle/sql, sap, fed log, document express, and steam/maximo database. vetted to work at united stated regional embassy office al hillah, iraq. attained numerous commendations from department of defense, department of  state, and kellogg-brown & root for outstanding work performance.

professional experience

 

kellog-brown & root regional embassy office, al hillah, iraq                 05/2008-present

acting project lead (06/2009-present)

     spearhead military mission onsite that employs 75 expat employees and 170 iraqui citizens.

     manage mission projects to ensure safe, efficient, and high quality operations and conduct quality meetings to discuss improved ways of executing daily activities.

     collaborate with the client (quality assurance representative of dcma), and customer (department of state) to determine strategic methods for executing operations.

     analyze areas of concern before they are brought up by the client or customer to ensure the highest degree of customer satisfaction possible in compliance with contract requirements. 

     communicate with upper management in head quarters any operational issues or concerns.  

     oversee inventory control by monitoring all logistical materials and supplies. 

     maintain strong morale with employees in stressful conditions and environment by instilling quality of work and high praise for a job well done. 

     manage implementation of the keizer events methodology of continued improvement.  

     execute implementation of the quality control plan and perform internal quality inspections to ensure compliance of departments on the site.

 

logistics supervisor (05/2008-05/2009)

     directed logistical programs to include transportation, mhe, rowpu, class i operations, container management, mwr, billeting, fuels, laundry, maintenance, and power generation. 

     ensured efficient and cost-effective logistics operations by reviewing orders for supplies and materials needed to sustain life support and maintenance on the site. 

     led recruiting efforts to employ 20 expat, and 55 iraqi citizens in accordance with the established policies, procedures, systems, applicable military regulations, and standard operating procedures of the company. 

     uphold high operating standards by performing internal quality checks of various areas. 

     supervised subordinate leaders and employees who have experience as subject matter experts in their particular field.

     gained working knowledge of property control procedures, msow, boe, and performed in the materials side of steam/maximo on the running and auditing of material store rooms for issuing, transfers, material requisition, and purchase orders. 

     conduct spot quality checks on rowpu documentation, lab result and other applicable forms, fuels accountability as well as procedures and safety concerns associated with fuel point, billeting documentation, key control spot checks, laundry procedures checks, dispatches, transportation and lift moves being performed with proper paperwork (tmrs), and spot checks on preventive maintenance performed on mwr equipment. 

     ensure compliance with all applicable hse rules and regulations including msds, tstis, ahas, safety stand downs, tool box topics, and sitreps by performing spot checks and attending meetings. 

     follow up to insure service orders are being performed in accordance with the statement of work in departments that are directly under my supervision as well.

yyyyyy x. yyyyyy                                           page two

 

kellog-brown & root fob, salerno, afghanistan                                                 02/2006-05/2008

billeting & service office supervisor (08/2007-05/2008)

     led everyday operations for military billeting , service operations, department of public works, and night operations. 

     managed compliance of all osha regulations regarding msdss, tstis, ahas, safety stand downs, sitreps, and sops are being followed/completed and executed corrective actions taken if not. 

     provided superior customer service and ensured all trades are responding to calls in a timely manner through continued training with my departments and all other trades on steam/maximo database. 

     performed a comprehensive self audit of my departments of service operations to verify accuracy of data being put into maximo as well as hard copies of the service orders are being filled out correctly by the trades and filed once completed.

     review reports from steam/maximo to ensure they are correct and complete for the afebs and pebs and implemented missed commitment reports, negative response time reports, and duration reports to meet sow requirements. 

     conducted training sessions for new employees on all aspects of one stop to include steam/maximo and how to handle different situations.  

     certified archivist for document controls using correct procedures and document express database. 

     produced accurate reports to upper management when needed and directly interfaced with trades personnel, trade supervisors, camp management, military base operations (camp mayor), and aco. 

 

logistics coordinator (12/2006-08/2007)

     coordinated logistics for all aspects of the service order desk, work order desk, night operations, and military billeting. 

     cultivated a strong working relationship with military base operations personnel and continued to verify that all sops and regulations are followed in the absence of supervisors. 

     facilitated the set up of a new computer database system, steam/maximo, and database locations to attain optimal performance from the maximo system. 

     utilized a working knowledge of the steam/maximo system to record service orders, run reports on a daily basis, and gather information from the steam/maximo database for any reports needed by management including afebs, and performance evaluations boards.

 

billeting technician (08/2006-12/2006)

     led development and implementation of all aspects of the military billeting programs at fob salerno. 

     formatted all spreadsheets used as well as organization of all da form 2062s, da form 5513-rs, and standard form 702s. 

     managed key control, inventory control, and implementation of following and abiding by army regulations applicable to billeting including the sand book, ar 190-11, ar 190-51, and ar 380-5. 

     partnered with military base operations in placing permanent, distinguish visitors, vip arrangements, and transient personnel, along with any other issues associated with billeting on the fob. 

     collaborate with the fire department on arranging and performing fire inspections on a routine basis was also under my responsibility.

 

construction labor/host country national supervisor (02/2006-08/2006)

     served as supervisor of host country national laborers in support of forward operating base salerno s expansion and improvement projects during construction of brick and mortar buildings. 

     requisitioned and delivered construction materials to various job sites as needed. 

     helped maintain inventory control of construction tools by cleaning and verifying operability before delivery and after pickup. 

     managed 2 to 7 locals daily in supervising and ensured work was done efficiently and safely following all osha standards.

 

security finance                                                                                                                  2003-2006

assistant manager

     maximized office performance by ensuring good customer service, managing the collections of delinquent customers, and continued compliance to new state regulations. 

     successfully reduced the number of delinquent customers to the lowest levels ever company-wide. 

 

yyyyyy x. yyyyyy                                         page three

 

     implemented a state-compliant computer system and updated other aspects of the business better comply with state regulations. 

     led training sessions to educate current employees on the new computer system for all business functions. 

     performed accounting and book keeping procedures to maintain sound fiscal operations including payroll, quarterly payroll taxes, bank account balances, and daily counts of cash on hand.

 

bluebonnet homes                                                                                                  2001-2003

business/sales manager

     arranged financing and closed loans for manufactured homes and reviewed advertising and promotions to help build business.

     incorporated incentives for work performance to maintain high morale with sales staff and consistently meet revenue goals. 

     built long-term business relationships with industry lenders by providing reputable and honest work.

     instituted a take care of the customer after the sale initiative that raised referral sales by 70 percent.

     achieved recognition as #3 in 2002 and 2003 for all fleetwood retailers in state of texas for volume sold. 

     performed training of new employees and refresher classes for current staff.

 

nation wide homes                                                                                                                1998-2001

sales associate

     presented company products and services to potential customers by describing the benefit of purchasing a manufactured home and catering to their individual needs. 

     earned numerous sales persons of the month awards as well as a top gun award.

 

kirby sales and service                                                                                                     1996-1998

sales representative

 

texas department of criminal justice                                                            1994-1997

correctional officer iii

professional training

 

continued education classes: kellogg brown & root human resources classes, code of business    conduct, kbr university management and maximo courses, along with attending numerous sales and leadership seminars.

 

certified department of defense postal clerk

certified in steam/maximo materials, assets, and work order applications

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include overseeing military operations while managing a 245-person, culturally diverse workforce. i have effectively applied my skills and knowledge toward my career by cultivating strong team leadership and analytical capabilities to ensure fiscally sound, cost-effective, and efficient logistics and human resource operations. through implementation of the keizer events methodology, i have consistently exceeded quality assurance expectations.

 

to complement this background, i offer professional training in human resources, sales management, and quality control.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

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