yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-driven leader eager to contribute strong operations, management, business development, customer relations, communication and team building skills toward actively supporting the employer in optimizing operational and p&l performance.

career profile

ø  b.s., business and marketing.

ø  over 16 years of practical, successful business background.

ø  skilled in all facets of operational management.

ø  award-winning business developer.

ø  expertise in identification/resolution of customer issues/problems.

ø  adept in all facets of daily scheduling, planning and supervision.

ø  knowledgeable in delivery of exceptional customer service.

ø  proven leader of highly efficient teams.

ø  facilitate training and employee development.

ø  highly effective project manager with strong knowledge of finance, inventory control, strategic planning and loss prevention.

ø  strong entrepreneurial and management abilities.

ø  skilled in meeting/exceeding franchise operating standards.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications.

ø  idaho life insurance license.

 

professional experience

premiere pretzel llc                                                                                                                     1993 c 2008

owner/operator

       planned and launched this food service venture.

       negotiated and operated under stringent franchise regulations/requirements.

       recruited, developed and mentored proficient staff of 20 employees.

       directed all facets of daily operations.

       spearheaded sales, marketing and customer service.

       administered financial control function including a/r, a/p, budgeting, invoicing, accounting and bookkeeping.

       facilitated sales auditing, inventory and shrink control.

       attained highest franchise sales for 13 years.

       selected to aid in the start-up of seven other franchisees.

 

hawthorne group nw, llc                                                                                                                  2007 c present

agent

       retained for business development role.

       developed over $32mm in life insurance revenue.

       top selling agent in 2007 and 2008.

 

other career background

during 2001-2004, was retained by boardsmith llc, to manage the production process.  in this assignment, developed a well-received production incentive program and originated production/productivity standards.

education

utah state university

bachelor of science, business and marketing, 1993