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Yyyyyy x. yyyyyy 310 Marlin Place - Melbourne Beach, FL
(xxx-xxx-xxxx [H] (xxx-xxx-xxxx [C]
abc@xyz.com
Objective
Results-focused Technical Account/Relationship Manager eager to contribute sharp managerial skills, PCB Layout Design, AE Customer Support and EDA expertise toward supporting
operations of a progressive organization.
Profile
Ø Over 20 years of highly successful EDA sector experience.
Ø Expertise in design of printed circuit boards and equipment.
Ø Knowledgeable in use of advanced design/packaging tools and applications.
Ø Comprehensive understanding of upgrading customer capabilities/processes.
Ø Skilled in technical issue identification and rapid resolution.
Ø Conduct in-depth support of major and enterprise accounts including Eriksson, Nokia, Alcatel, Siemens, Phillips and Cisco.
Ø Capacity in planning, implementation and management of complex projects.
Ø Exceptional multi-tasking, tracking and oversight capacity.
Ø Outstanding team leadership and facilitation abilities.
Ø Record of progression to assignments of increasing responsibility and authority.
Ø Knowledgeable in PCB design and Cadence Allegro SPB Products.
Ø Proven capacity to interface with corporate BUs and internal teams.
Ø Excellent communication skills.
Ø Focus on quality and exceptional customer service delivery.
Ø Notable record of producing efficiencies and cost reduction.
Ø Well-organized with strong detail orientation.
Ø Proficient in advanced software applications.
Technology
Skills/Specialties
Project Management, Relationship Management, Technical Account Management, Cadence Allegro SPB Products, Electro/Mechanical packaging and design, PLM interfaces. PCB design, digital, analog, mixed signal and RF. Schematic Capture, Library Management, verification, product evaluation and validation, DFM, DFA. Deal/PO Involvement in renewal, remix decisions. Legal docs. ITAR's, NDA's etc. 3rd party Relationship Management. VAR and Channel Partner interface.
Professional
Experience
Cadence Design Systems, San Jose, CA 2001 - 2008
Principal Technical Relationship Manager
Recruited to coordinate Technical Field Operations and Technology Management teams.
Designated as Technical Account/Relationship Manager for Cadence's Enterprise/Major Focus accounts.
Conducted highly effective pre-sales campaigns, post-sales adoption and proliferation efforts.
Facilitated establishment of relationships with C-level customer management.
Served as Advisor/Consultant to Sales Department concerning technical strategies and opportunity qualification.
Acted as Primary Liaison between customer and Marketing Department for press releases, references, success stories, conferences and joint public relations activities.
Assumed responsibility for interface between customer and R&D for product enhancements, functionality and performance.
Ensured customer satisfaction while attaining corporate objectives.
Provided highest quality account service including four years with European Enterprise Account (EEA) Team supporting Alcatel, Ericsson, Philips, Siemens, Nokia, ST Micro and Infineon.
During 2005-2007, managed account relations with Cisco, RF Micro Devices, nVIDIA and Raytheon.
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Yyyyyy x. yyyyyy
Page Two
Hatteras Networks, Inc., Research Triangle Park, NC 2000 - 2001
Principal ECAD Engineer
Retained by this start-up company to develop new class of broadband access products for service providers.
Oversaw all PCB Project Management and designs.
Made extensive use of EDA tool sets for these high-density designs.
Cisco Systems, Research Triangle Park, NC 2000
Tools/ECASD Engineer
Directed support tool services for Service Provide Technology Business Unit locations in RTP and San Jose.
Designated as key contact for ECAD engineering to multiple tool vendors including Cadence.
Maintained and supported ECAD environments and completed ECAD designs.
Ensured solid guidance/assistance to ECAD teams with tool operation.
Successfully aided multiple designs in placement and route studies.
Facilitated timely software installations.
Initiated and delivered custom programming solutions.
Effectively developed/supported processes upgrading ECAD engineering team productivity.
Cadence Design Systems, Cary, NC 1998 - 2000
Lead Services Applications Engineer
Provided multiple customer services including methodology/flow assessments and flow design.
Oversaw Cadence product installation and tool support, PCB design and customer set-up.
Earned Cadence Certified Allegro PCB instructor status.
Developed and delivered class materials for key accounts including Bayer, Apple and Otis Elevator.
NetEdge Systems Inc./Larscom, Research Triangle Park, NC 1994 - 1998
Lead ECAD Engineer/Physical Designer
Successfully designed industry s first ATM (asynchronous transfer mode) edge routers to connect local-area networks to wide-area telecommunication networks via a high-speed ATM packet interface.
Designated as Lead Designer for all printed circuit board layouts, electrical, mechanical and package designs.
Spearheaded electrical designs utilizing high-density multi-layer and surface mount PCB technologies.
Contributed to vendor/manufacturing site evaluation and qualification.
Initiated design for manufacturing practices including EMI protection and shielding techniques.
Aided interface and implementation to Agile.
Earlier
Background
Prior to 1994, served as Sr. ECAD Engineer, GE Aerostat Systems/Martin Marietta, Melbourne, FL; Lead Designer, DBA Systems Inc., Melbourne, FL; and Senior Detail Drafter, Harris Corporation, Palm Bay, FL. In these assignments, developed outstanding ECAD, design, project, PCB, mechanical and electrical skill sets.
Education
BCC - Coursework in Design Technology
NC State University - Coursework in School of Engineering
Yyyyyy x. yyyyyy 310 Marlin Place - Melbourne Beach, FL
(xxx-xxx-xxxx [H] (xxx-xxx-xxxx [C]
abc@xyz.com
COVER LETTER TEXT
Date
Hiring Agent Name
Title
Company Name
Address
City, State Zip Code
Dear :
I am currently seeking a challenging career opportunity in a Technical Account/Relationship Manager capacity and am submitting my resume for your review. In advance, I thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include long-term successful experience in PCB layout design, AE customer support and effective relationship management with such major clients as Cisco, Nokia, Siemens, Phillips and Ericsson. To complement this background, I possess demonstrated expertise in EDA, design, printed circuit boards, advanced project management, process improvement, cost control, sales support, client liaison and quality control. As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
Sincerely,
Yyyyyy x. yyyyyy
Attachment
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