yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

productive, quality-oriented professional eager to contribute exceptional business development, interpersonal relation and management skills toward optimizing operations of a progressive organization.

profile

ø  offer comprehensive experience in banking, sales and operations management, with solid background in marketing and public relations.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.

ø  fluent in french.

professional experience

key bank, west jordan, ut                                                                                                 2004-present

relationship associate

  apply strong customer service skills toward winning 2008 signature circle; consistently surpass goals and achieve a feature on keynet company intranet.

  consistently meet and exceed all yearly and quarterly goals by applying sharp business acumen.

  contribute dynamic communication and closing talents in managing book of business and cross selling bank products.

  promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  successfully contribute to business development by using proactive prospecting techniques to generate new customers and originate loan applications.

  strategically plan and coordinate workflow to maximize use of resources while controlling costs and meeting customer needs.

 

mrs. utah united states pageant                                                                                          2006-present
director

  successfully build top-performing personnel vital to supporting enterprise-wide operations by effectively interviewing, screening and testing all production staff.

  exhibit solid leadership qualities in managing all aspects of operations and overseeing, mentoring and motivating staff, playing an instrumental role in the development of top performing team members.

  demonstrate detail orientation and organizational skills in planning and organizing various fundraisers and events, hosting workshops and obtaining sponsors for funding.

  innovatively design, develop and launch targeted production and marketing strategies for final event.

  spearhead diverse recruiting functions and activities to identify and acquire qualified contestants.

education

select courses - salt lake community college, salt lake city, ut

activities

volunteer/coach - mrs. utah united states pageant

winner - 2006 mrs. utah united states pageant