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yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

objective

solutions-focused information technology professional eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities in a computer support specialist assignment.

 

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career profile

ø  upcoming bachelor of science degree in both computer engineering and business management.

ø  over four years of relevant it experience.

ø  adept in installation, configuration, administration and troubleshooting of advanced systems.

ø  expertise in user accounts, servers and system audits for over 300 business servers.

ø  outstanding user service abilities on servers, routers and switches.

ø  capable of providing exceptional network/user support.

ø  strong evaluative, assessment and diagnostic capacity.

ø  demonstrated capacity in multiple operating systems and networking reconfiguration.

ø  proficient in software, hardware, databases, backups, storage, email and architecture.

ø  background in effective project management.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

 

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technology skills

microsoft sql server, ssrs, vmware, gpo, hp storageworks san, exchange, zantaz eas, solomon, websense, adobe flash streaming media server, team foundation server, sidewinder firewalls, ms failover 2000/2003/2008 clusters, microsoft operations manager, sage fas, commvault backup solutions, windows time, biztalk, activebatch 4/6, windows 2000/2003/2008 server, active directory, iis 6/7, mcafee, shavlik, heat, hp dl/bl series, routers/switches, eva8100/eva4400, mcdata and brocade fiber switches, powershell, c, c#, visual basic, qbasic, c++, java, vbs, vhdl.

 

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professional experience

direct supply, inc., milwaukee, wi                                                                                             2006 - present

systems engineering intern

         support over 300 business-critical servers on 24-7 on-call rotation.

         implement internal firewall to separate development environment from production servers.

         define and engineer operations template for company windows 2008 server.

         manage 2-datacenter 4-eva120tb san and 300 luns as part of storage infrastructure team.

         upgrade to windows 2008 server, implemented windows time and mom management packs.

         launched server gpo s for ad.

         facilitate organizational training for os.

 

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education

milwaukee school of engineering, milwaukee, wi

bachelor of science, double major

computer engineering/business management

expected 2010

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