Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

Performance-driven IT Manager eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization.

 

 

Qualifications Profile

 

         Substantial technical savvy with solid experience in a broad range of IT arenas such as project management, technical support, hardware/software upgrades, network administration, vendor relations, and SLA (service-level agreement) management.

         Adept at network and system performance tuning and applying disaster recovery strategies and contingency plans to safeguard vital information.

         Meticulously achieve and maintain unparalleled responsiveness to critical business needs, ensuring first-rate customer satisfaction through seamless communication and cooperation.

         Exemplary capabilities in scrutinizing, diagnosing and rectifying complex technical errors and issues.

         Excel at installing, configuring, and maintaining hardware, software, and peripherals, deploying effective technology solutions, and facilitating strong end user relations.

         Proficiency in building/configuring desktops, web development, and programming with HTML, ASP, and .NET.

 

 

Professional Experience

 

Northern Haserot, Cleveland, OH, 2003 to Present

Information Technology Manager (2004 to Present)

         Earned promotion to replace existing manager of 18 years, quickly restructuring entire department to eliminate waste, heighten productivity, reduce expenditures and accelerate daily tasks.

         Captured significant savings by eliminating third-party technical support and reassigning function to IT department.

         Built, configured and installed two new 2003 servers, and administer systems remotely daily.

         Provide consultative guidance to sister companies regarding networking, hardware, and customer service initiatives.

         Decisively developed and implemented Internet security policies, implemented wireless technology, and substantially improved and enhanced UNIX infrastructure.

         Project-managed new Warehouse Management System and GPS system for truck fleet.

         Pioneered development and launch of eCommerce website for subsidiary.

 

Information Technology Supervisor (2003 to 2004)

         Spearheaded IT operations inclusive of creating security policies, establishing a disaster planning and recovery strategy, providing hardware and software support, and facilitating strong end user relations throughout all three shifts.

         Replaced existing NT 4.0 Server with new 2000 Server, and effectively scripted client systems to operate in a domain versus work groups.

 

Continued

 

 

 

 

 

Yyyyyy x. yyyyyy ---- Page 2 of 2

 

Professional Experience continued

 

Giant Eagle Inc., Pittsburgh, PA and Bedford Heights, OH, 1989 to 2002

Information Services Supervisor, Cleveland Operating Division (1999 to 2002)

  • Advanced to steer comprehensive transition of desktop support from EDS to in-house personnel; selected and assembled team to support three warehouses comprised of 420 PCs, 40 network printers, IBM mainframe equipment, RF equipment, 10 servers, and numerous applications.
  • Revised and developed new policies and procedures to ensure optimum customer service.
  • Analyzed and swiftly resolved issues with network, operating systems and software.
  • Drove corporate roll-out of Windows NT 4.0 and 2000, and Voice Activated Selection software in warehouse.

 

Lead Service Technician (1989 to 1999)

  • Leveraged extraordinary technical acumen and problem solving abilities to provide flawless daily support to 65 retail stores, overseeing systems related to Point-of-Sale, Receiving, Payroll, Video, Pharmacy, and Internet.
  • Responded to and prioritized service calls, dispatched technicians, and reliably managed all site surveys for store remodels and new store construction.

 

 

Education

 

Diploma in Electronic Technology, Honors ETI Technical Institute, Niles, Ohio, 1991

 

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!