yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

human resource professional eager to contribute comprehensive background in driving personnel initiative toward actively supporting the employer in optimizing performance.

profile

 

• respected manager offering solid and progressive human resource and office management experience with expertise in customer service, staff supervision/development, issue resolution, and regulatory compliance.
• in recognition of outstanding performance and solid industry knowledge, quickly progressed to attain supervisory positions responsible for personnel relations, staff development and training.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• successfully steer all aspects of daily activity; sharp business acumen and extensive experience in hosting job fairs, recruiting personnel, conducting interviews, and job coaching.
• recognized ability to express complex thoughts in creative and vibrant presentations; ensure key points are communicated clearly and effectively in both written and oral communications.

 

professional experience

human resource supervisor toys r us                                                                                                    2008-present

• sharp business acumen and experienced in managing broad scope of operations, from planning and conduction training to maintaining files and database management.
• effectively hire, train and direct staff appraisals and actively collaborated in human resource operation functions such as handling new staff orientation, conducting exit interviews and staff termination.
• spearhead all hr system maintenance, including time off requests, paid time off, punch corrections, vacation/eto, terminations, and loa.
• consistently ensure compliance with all company policies and government regulations.

human resource assistant horizon staffing                                                                                            2007-2008

• actively collaborated with managers in all hiring operations, from hosting job fairs to preparing training manuals and coordinating orientations for seasonal employees.
• received the shining star award for outstanding telemarketing in january 2008.

senior operations specialist/analyst chase manhattan mortgage                                                             2002-2007

• successfully analyzed all business processes, identified areas of improvement and developed detail process documentation procedures.
• proficiently re-engineered all claims filing processes, effectively increasing efficiency by 50%.
• efficiently reduced the default private loans on unpaid accounts receivable by 90% in under a year.
• collaborated with both vendors and attorneys in the timely and efficient resolution of property issues, hazard liens, tax payments, and municipality issues.

 

point of sale supervisor wal-mart sam s club                                                                                            1999-2004

• responsible for supervising and training over 30 employees, increasing customer service by 30%.
• effectively managed the processing of all membership cards and credit card payments; while handing over $10,000 in cash daily.
• recognized by ceo of wal-mart for exceptional customer service abilities in 2002.

 

point of sale supervisor kohl s department store                                                                                    1996-1999

• strategically oversaw all human resource operations, including employee interviews, work schedules, performance evaluations and individualized coaching to maximize use of resources and contain labor costs.

• acknowledged for excellent on-the-job customer service at kohl s in 1998.

 

professional education

mba in human resource management keller graduate school of management                                              2005

bachelor of arts in political science wright state university                                                                            2001

associates of liberal arts columbus state community college                                                                          1999

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

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hiring agent name

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company name

address

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dear__________________:

 

i am currently seeking a challenging career opportunity in a human resource manager capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in client service, staff development, issue resolution, and regulatory compliance. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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