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1. Knowledge of clerical practices and office routines.

Many of my professional success were based on my knowledge of clerical practices and office routines. As an Administrative Specialist II for the U.S. Senate Sergeant at Arms in 2003, it was my duty to deliver administrative support for all senate health promotions and training seminars. I provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference rooms, and scheduling meetings/seminars. Additionally, it was my duty to draft, proofread and assembling correspondence, manuals, and fiscal records.

 

During the period of 1997-2003, I stood as an Office Automation Assistant for the Architect of the Capitol, U.S. Senate Restaurants; I consistently reviewed operating practices and procedures to determine whether improvements could be made in areas such as workflow, processing mail, reporting procedures, or expenditures. Even in the instance of setting up and overseeing administrative policies and procedures for offices or organizations and then supervising and training other clerical staff. My tasks include purchasing office supplies, answering calls, receiving visitors. Data management including generating batch reports for credit card sales, collecting receipts, and inputting the information into accounting based spread sheets.

 

 I mastered the processes of delivering clerical, administrative, and accounting support. Drafting correspondence, reports, and spreadsheets was a major part of my duties in addition to managing files and a variety of office records and contracts. Data entry also remained an important part of my daily functions including inputting sales, inventory, payroll, and accounting data into multiple databases. Human resource management tasks were within my job description such as supporting the timekeeper with processing time, attendance, and leave records, posting vacancy announcements, processing change of address requests, assisting employees with establishing NFC and TSP online accounts, and responding to general inquiries.

 

2.  Ability to communicate effectively other than in writing.

The ability to communicate effectively in more than written format is vital to the success of a person working in my capacity. I consistently seek ways to enhance my ability to communicate verbally. Most recently I completed the following courses; Communication: The Key to Team Success in 2007, Dealing with Difficult Behavior in 2006, Telephone Professionalism in 2005, Take Charge of Your Day: Managing Time and Priorities in 2003, and Management Skills for Administrative Specialists in 2003. During completion of all the aforementioned courses, the focus was to ensure that when speaking to others, always take the time to understand the intended recipient s ideas and words prior to communicating my ideas in any format. I learned how to choose the most appropriate mode for communicating my messages and use effective language to express information clearly. As a result, I communicate in a persuasive manner when trying to convince others of the validity of my points. It is with great tact that I handle the issues of customers offering concern and identifying the underlying issues before speaking. When training other professionals, I offer information in a clear and concise manner that does not leave room for ambiguity. My speaking voice is clear and I pronounce words accurately as to allow for complete understanding by all my students. I communicate the objectives, priorities, and deadlines for projects or assignments and assist subordinates with unusual situations, problems, or studies that do not have clear precedents. I plan and carry out the successive steps of technical projects and assignments, and handle problems and deviations in accordance with instructions, policies, previous training, or accepted practices, with little or no supervision. Due to my extensive, administrative professional background, I possess excellent interpersonal skills. I consider and respond appropriately to the needs, feelings, and capabilities of different people in different situations in a tactful, compassionate, and sensitive manner, consistently treating others with respect. I interface with personnel from all levels of an organization as necessary and maintain an open door policy conducive to good communication with others. I know there are several key factors for successful communications including being an effective listener. I listen to others actively, critically, and responsively. This approach ultimately saves time and reduces costly mistakes and losses caused by miscommunication with both internal and external personnel.

 

 

3. Experience in composing non-technical correspondence.

In addition to verbal communication, it is a must that I compose non-technical documents. I have mastered this through hands-on experience and through the professional courses, I have completed including Critical Thinking, Advanced Writing in 2003, and Grappling with Grammar and Punctuation Pointers in 2003. As an Administrative Specialist II at the U.S. Senate Sergeant at Arms during 2003, I regularly prepared various reports of differing complexities. This included drafting forms, correspondence, and meeting minutes. Marketing training classes required the production of weekly flyers announcing educational programs.

 

From1997-2003, I stood as an Office Automation Assistant for the Architect of the Capitol, U.S. Senate Restaurants. During this 6 year period, I utilized various software applications to produce standard correspondence, reports, and spreadsheets.

 

4.  Practical knowledge and experience interpreting and applying accounting regulations, practices, policies, and procedures.

In my current capacity as an Accounting Technician at the U.S. Senate Restaurants with the Architect of the Capitol. I compute, classify, and record numerical data and perform any combination of routine posting and verification duties to obtain primary financial data for use in maintaining accounting records. This included processing accounts receivable between Senate members and Senate Restaurants and balancing cash and sales. I possess knowledge of an extensive body of accounting procedures, techniques, policies, and regulations according to guidelines of General Accountability Office, U.S. Treasury, and Senate Rules. My knowledge of accounting procedures includes processing invoices, reconciling cash, checks, and credit cards, preparing deposits, verifying and inserting information into general ledgers, processing refunds, and collecting past due amounts. Over a two year period, I implemented measures that produced a significant reduction in total receivables from 90 days+ to 30 days.

 

I am very familiar with analyzing financial information and preparing financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other financial activities. Then I advise management about issues such as resource utilization, tax strategies, and the assumptions underlying budget forecasts. I am called upon to analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice to management. It is imperative that I remain of ways to develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. All and all my expertise is founded on a strong ability to prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

 

5.  Ability to utilize an automated accounting system.

As an Accounting Technician for the U.S. Senate Restaurants with the Architect of the Capitol, I process payments and prepare deposits using the Department of Treasury s Paper Check Conversion (PCC) system. Additionally, I utilize a variety of software applications aimed at storing, retrieving, computing, and generating information. My position requires a strong expertise in the use of word processing, electronic mail, form generation, database management, and spreadsheet production. Programs I am proficient in range from Great Plains Dynamics, Word Perfect, Microsoft Word, Microsoft Excel, and Micros. With these applications and corresponding systems, I am able to generate sales and revenue reports and transactions are entered into the C/S system. I receive, review, prepare, and classify a variety of complex accounting documents and transactions. I process accounting transactions for a wide variety of functions including obligations, accrued expenditures, and disbursements.

 

6.  Ability to process transactions utilizing accounting codes and classifications.

As an Accounting Technician for the U.S. Senate Restaurants with the Architect of the Capitol, I am responsible for entry, audit, and reconciliation of all receivable transactions including invoices, house charges, and all forms of payment. I regularly process transactions utilizing accounting codes and classifications. I reconcile and enter cash transactions and inputting journal entries and process payments and prepare deposits using the Department of Treasury s Paper Check Conversion (PCC) system. I generate billing statements, produce monthly aging report, prepare refunds and conduct collections on past due accounts. Additionally, I assist the Staff Accountant with month end closing and preparation of financial statements.

 

My educational background consists of studying Business Administration with a minor in Accounting at the University of Maryland. While pursuing my studies I learned how to process transactions utilizing accounting codes and classifications.

 

7. Ability to examine accounts for data accuracy.

I must remain accurate in all transactions I process. For example as an Accounting Technician for the Architect of the Capitol. I must be very precise when I compute, classify, and record numerical data and perform any combination of routine posting and verification duties this included processing accounts receivable between Senate members and Senate Restaurants and balancing cash and sales. I possess knowledge of an extensive body of accounting procedures, techniques, policies, and regulations according to guidelines of General Accountability Office, U.S. Treasury, and Senate Rules. My knowledge of accounting procedures includes processing invoices, reconciling cash, checks, and credit cards, preparing deposits, verifying and inserting information into general ledgers, processing refunds, and collecting past due amounts. All of such transactions must be done with the utmost accuracy.

 

I am very familiar with analyzing financial information for accuracy and preparing financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other financial activities. Accuracy is a necessity to analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice to management. It is imperative that I remain aware of ways maintain accounting records, and prepare financial statements, or other financial reports to assess with concise accuracy, completeness, and conformance to reporting and procedural standards.