Yyyyyy x. yyyyyy

8400 Stonebrook Parkway #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

Results-driven professional eager to contribute dynamic management, client servicing and team building skills toward actively supporting a progressive organization in optimizing performance.

 

Offer over 20 years of experience in business development, marketing and management, with consistent results in achieving fiscal and organizational objectives. Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures. Effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability. Strong leader who excels in training and directing top-performing teams. Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market. Effectively establish and manage key relationships with decision makers and strategic partners.

 

  Successfully achieved maximum cash flow by keeping delinquency under budget.

  Recognized for achieving one of the best Customer satisfaction scores in the company.

  Generated 23% net contribution by improving associate training in customer service, product knowledge and expense control.

  Accomplished average client satisfaction score of 94.6% through extensive training and maximizing store morale.

 

The Connor Group, Dallas, TX                                                                                        2008-Present

Property Manager

  Contribute dynamic leadership skills in building, developing and managing all levels of employees, with full accountability for ensuring exceptional customer satisfaction.

  Cost-effectively allocate, administer and control budget.

  Train, mentor and motivate staff, playing an instrumental role in the development of top performing team members.

  Proficiently manage maintenance, grounds and turn techs.

  Focus on ensuring all physical and economic occupancy goals are met.

 

Visual Marketing - Columbia Sportswear, Dallas, TX                                                      2006-2008

  Proactively built and established key relationships and liaised effectively with clients, senior management and staff, exhibiting advanced communication and interpersonal relation skills.

  Trained associates on company standards, policies and procedures; ensured critical compliance of fixtures, signage and product implementation.

  Demonstrated leadership qualities in managing all aspects of new shop installation, as well as overseeing 32 retail accounts, with strong focus on optimizing productivity, efficiency and quality.

  Conducted comprehensive research/analysis to gather and report design, fit and sales feedback to corporate offices.

 

 

 

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Career Background continued

 

 

 

Williams-Sonoma, Dallas, TX                                                                                         2000-2006

Assistant Manager

  Optimized quality of customer service and boosted sales by developing and motivating staff members.

  Spearheaded store operations management, inventory level maintenance and a positive work environment.

  Applied sharp business acumen toward all facets and phases of launching and managing new store openings, including reporting to senior management on a daily basis and ensuring smooth flow of operations.

 

McCall s, Edmond, OK                                                                                                  1992-1993

Manager/Assistant Buyer

  Consistently achieved company sales goals and maintained highest level of customer service. 

  Trained, mentored and motivated staff, playing a key role in their achievement of personal sales goals. 

  Conducted comprehensive review and analysis of current fashion and demographic trends to determine inventory and purchasing needs.

  Strategically implemented new marketing strategies for non-selling inventory to create additional revenue.

  Boosted sales by effectively planning and coordinating a new effective merchandising strategy.

 

The Limited, Oklahoma City, OK                                                                                     1988-1992

Store Manager

  Built and developed a strong management and sales team focused on achieving and exceeding revenue sales goals and high customer service levels. 

  Streamlined communications and liaised effectively with senior management to ensure operational efficiencies and enhanced employee morale.

  Increased average dollar and units per transaction; ranked 2nd nationwide in company for sales volume performance.

  Proficiently directed the workflow of backroom operations, including shipping and receiving so that the new store was able to open ahead of schedule.

  Achieved one of the lowest inventory shrink results in the company, due to increased customer service awareness.

Associate of Arts in Merchandising and Design - Wade College, Dallas, TX

Select Courses in Business Management - Oklahoma State University, Stillwater, OK