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yyyyyy x. yyyyyy

ssn: xxx-xx-xxxx

country of citizenship: united states

 

job announcement: open

position title: disaster reservist

agency: fema

 

core qualifications

fema employee; emergency/disaster response & recovery; operations management; services management; planning operations; data/information gathering; data analysis; reporting; information automation; database management; project administration; client relations; team building/leadership; troubleshooting/problemsolving; oral communications; written communications; interpersonal relations; process improvements; performance optimization; regulatory compliance

 

experience

october 2008-present

federal emergency management agency (fema)

city/state

salary:

supervisors: cindy massey/mike penner/vernon poe/teri gruss; phone:  permission to contact:

hours per week: 40

unit lead, planning section

have contributed solid knowledge of fema operations and objectives in positions ranging from documentation lead and planning support/demobilization to current position as unit lead, with responsibilities including situation report, iap using smart objectives, data automation, and special projects. recognized with special coin for teamwork, region 7. proficiently analyze, interpret and automate data using complex databases; rely extensively on advanced working knowledge of technologies including word, excel and powerpoint.  efficiently create detailed planning documents through resourceful collection, analysis and dissemination of complex information. strategically prioritize, coordinate and manage projects/workflow to meet critical timelines.

 

september 2005-october 2008

marriott

city/state

salary:

supervisor: charmayne brown; phone:xxx-xxx-xxxx: permission to contact: yes

hours per week: 40-50

restaurant supervisor

contributed strong leadership skills and sharp business acumen toward driving full-scope daily operations of high-volume restaurant for leader in the hospitality industry.  earned supervisor of the quarter as well as employee of the month awards during tenure. successfully hired, trained, developed, evaluated, and directed a high-performance staff, with focus on delivering world-class service while maximizing operational efficiency and productivity within a collaborative teamwork environment.  effectively scheduled and assigned staff to optimize use of resources and contain labor costs while meeting

 

page 1 of 4

 

karen carlson                                                                                                                        page 2 of 4

 

operational performance goals. consistently ensured compliance with health, safety and corporate/ internal standards.

played vital role in driving business growth for hotel by creating strategic marketing plan based on thorough data analysis/interpretation.  controlled inventory through proactive weekly productivity and cost reports.  defined and implemented targeted policies/procedures to streamline operations, improve service and boost guest satisfaction levels.

 

march 2004-may 2005

greg s pit stop

city/state

salary:

supervisor: greg gerdes; phone: 319-484-2183; permission to contact: yes

hours per week: 40

bartender

in addition to sales, preparation and service of bar items, ensured related legal compliance.  demonstrated dynamic interpersonal relation, customer service, problem solving, and liability management skills.  concurrently steered bar operations spanning sanitation, waste/cost controls, facilities/property maintenance, inventory control, and cash receipt balancing.

 

december 2002- march 2004

monticello nursing and rehabilitation center

city/state

salary:

supervisor: diane stevens; phone: 319-465-5415; permission to contact: yes

hours per week: 40

certified nursing assistant

provided direct, individualized patient care as member of multidisciplinary healthcare/medical team.  efficiently monitored vitals and provided staff with status/progress updates as well as assisted with daily living/basic care services.

 

 

june 2002-december 2003

anamosa country club

city/state

salary:

supervisor: ; phone: ; permission to contact:

hours per week: 40

bartender / server / cook

assumed leadership/managerial roles across broad areas of operations.  effectively trained and motivated team members.  applied knowledge of target market sector toward developing new marketing strategies.  oversaw inventory, product pricing, stocking, and merchandise displays.

 

august 1996-may 2001

clarks pharmacy

city/state

salary:

supervisor: craig clark; phone: 319-393-3210; permission to contact: yes

hours per week: 40

certified pharmacy technician

entrusted with calculating medication doses and mixing medications for injection, application and ingestion.  managed prescription sales from receipt, verification, and patient/insurance billing to patient counseling on usage, side effects and contraindications.  efficiently inventoried and stocked medications in compliance with regulatory standards.

 

 

karen carlson                                                                                                                        page 3 of 4

 

may 1988-december 1992

la mirada medical center

city/state

salary:

supervisor: larry siggers-deceased

hours per week: 40

back office assistant / limited x-ray technician

actively interfaced with physicians and ancillary healthcare professionals as well as insurers and patients to deliver total quality care/services.  prepared patients for radiologic procedures and facilitated quality diagnostic radiographs; managed both daylight and darkroom film processing. effectively prepared and maintained exam rooms. consistently ensured compliance with health and safety regulations/laws.

calculated dosage and mixed medications for injection; used anatomical landmarks to accurately administer injections. processed prescription refills. proficiently used basic medical equipment. efficiently maintained detailed logs, records and files.

 

education

 

 

general studies, kirkwood community college-cedar rapids, credits-8.50, gpa-3.34; 2000-2001

certified pharmacy technician, iowa pharmacy association; 1996

california limited x-ray license, american school of x-ray; 1988

general studies, iowa central community college-fort dodge, credits-17.50, gpa-n/a; 1979-1980

nurse aide certificate, 200-hours, iowa lakes community college; 1976

 

specialized training/professional development

 

dhs/fema employee resilience training - section #3; 02/26/2010-02/26/2010

l269 managing fema staff (irc-u) - section #1; 11/17/2009-11/20/2009

privacy awareness 101 (irc-u) - section #1; 10/14/2009-10/14/2009

avian/pandemic influenza course

constitution day course

is-101 deployment basics: federal disaster workforce readiness certificate;  04/21/2009

is-200.a - ics for single resources and initial action incidents (ics 200) certificate; 11/25/2008

is-253 coordinating environmental and historic preservation compliance certificate; 10/15/2009

is-292 disaster basics certificate; 10/14/2009

is-546 - continuity of operations awareness certificate; 12/08/2008

is-546.a - continuity of operations (coop) awareness certificate; 10/13/2009

is-650 building partnerships with tribal governments certificate; 12/13/2008

is-7 a citizen's guide to disaster assistance

is-700 - national incident management system certificate; 12/04/2008

is-800.b - national response framework (nrf), an introduction certificate; 12/05/2008

trn001 x df100 c jfo orientation; 10/27/2008

trn261 df437 - foundations of customer service at fema; 10/27/2008

trn747 df215 - webta; 10/27/2008

trn433 x df505 - violence in the workplace; 10/30/2008

trn672 df504 - identity theft; 10/30/2008

trn021 df500 - government ethics; 10/31/2008

trn419 df434 - ero orientation; 10/31/2008

trn071 df228 - basic excel 2003; 12/10/2008

trn037 df225 - microsoft word 2003; 12/10/2008

trn071 df228 - basic excel 2003; 12/11/2008

trn328 x df349 - one day 406 hazard mitigation; 12/11/2008

trn435 df512 - aed/cpr; 02/14/2009

trn551 df514 - first aid and bloodborne pathogens; 02/14/2009

karen carlson                                                                                                                        page 4 of 4

 

trn038 df506 - sexual harassment: new perspectives; 03/03/2009

trn419 df434 - ero orientation; 03/03/2009

trn645 df416 - diversity: making it work; 03/03/2009

trn335 x df600 - jfo position task book orientation; 03/05/2009

trn668 df314 - resume writing; 03/06/2009

trn026 df106 - national flood insurance program overview; 05/05/2009

trn058 df310 - providing effective feedback; 05/05/2009

trn182 df507 - safety orientation; 05/07/2009

trn014 df421 - beyond listening; 05/08/2009

trn283 df404 - thriving in change; 05/12/2009

trn021 df500 - government ethics; 05/15/2009

trn052 df217 - add hands-on user training; 08/07/2009

trn038 df506 - sexual harassment: new perspectives; 04/20/2010

trn419 df434 - ero orientation; 04/20/2010

trn645 df416 - diversity: making it work; 04/20/2010

 

credentials

 

public trust clearance; current

 

 

 

 

 

 

 

 

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