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yyyyyy x. yyyyyy
ssn: xxx-xx-xxxx
country of citizenship: united states
job announcement: open
position title: disaster reservist
agency: fema
core qualifications
fema employee; emergency/disaster response & recovery; operations management; services management; planning operations; data/information gathering; data analysis; reporting; information automation; database management; project administration; client relations; team building/leadership; troubleshooting/problemsolving; oral communications; written communications; interpersonal relations; process improvements; performance optimization; regulatory compliance
experience
october 2008-present
federal emergency management agency (fema)
city/state
salary:
supervisors: cindy massey/mike penner/vernon poe/teri gruss; phone: permission to contact:
hours per week: 40
unit lead, planning section
have contributed solid knowledge of fema operations and objectives in positions ranging from documentation lead and planning support/demobilization to current position as unit lead, with responsibilities including situation report, iap using smart objectives, data automation, and special projects. recognized with special coin for teamwork, region 7. proficiently analyze, interpret and automate data using complex databases; rely extensively on advanced working knowledge of technologies including word, excel and powerpoint. efficiently create detailed planning documents through resourceful collection, analysis and dissemination of complex information. strategically prioritize, coordinate and manage projects/workflow to meet critical timelines.
september 2005-october 2008
marriott
city/state
salary:
supervisor: charmayne brown; phone:xxx-xxx-xxxx: permission to contact: yes
hours per week: 40-50
restaurant supervisor
contributed strong leadership skills and sharp business acumen toward driving full-scope daily operations of high-volume restaurant for leader in the hospitality industry. earned supervisor of the quarter as well as employee of the month awards during tenure. successfully hired, trained, developed, evaluated, and directed a high-performance staff, with focus on delivering world-class service while maximizing operational efficiency and productivity within a collaborative teamwork environment. effectively scheduled and assigned staff to optimize use of resources and contain labor costs while meeting
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operational performance goals. consistently ensured compliance with health, safety and corporate/ internal standards.
played vital role in driving business growth for hotel by creating strategic marketing plan based on thorough data analysis/interpretation. controlled inventory through proactive weekly productivity and cost reports. defined and implemented targeted policies/procedures to streamline operations, improve service and boost guest satisfaction levels.
march 2004-may 2005
greg s pit stop
city/state
salary:
supervisor: greg gerdes; phone: 319-484-2183; permission to contact: yes
hours per week: 40
bartender
in addition to sales, preparation and service of bar items, ensured related legal compliance. demonstrated dynamic interpersonal relation, customer service, problem solving, and liability management skills. concurrently steered bar operations spanning sanitation, waste/cost controls, facilities/property maintenance, inventory control, and cash receipt balancing.
december 2002- march 2004
monticello nursing and rehabilitation center
city/state
salary:
supervisor: diane stevens; phone: 319-465-5415; permission to contact: yes
hours per week: 40
certified nursing assistant
provided direct, individualized patient care as member of multidisciplinary healthcare/medical team. efficiently monitored vitals and provided staff with status/progress updates as well as assisted with daily living/basic care services.
june 2002-december 2003
anamosa country club
city/state
salary:
supervisor: ; phone: ; permission to contact:
hours per week: 40
bartender / server / cook
assumed leadership/managerial roles across broad areas of operations. effectively trained and motivated team members. applied knowledge of target market sector toward developing new marketing strategies. oversaw inventory, product pricing, stocking, and merchandise displays.
august 1996-may 2001
clarks pharmacy
city/state
salary:
supervisor: craig clark; phone: 319-393-3210; permission to contact: yes
hours per week: 40
certified pharmacy technician
entrusted with calculating medication doses and mixing medications for injection, application and ingestion. managed prescription sales from receipt, verification, and patient/insurance billing to patient counseling on usage, side effects and contraindications. efficiently inventoried and stocked medications in compliance with regulatory standards.
karen carlson page 3 of 4
may 1988-december 1992
la mirada medical center
city/state
salary:
supervisor: larry siggers-deceased
hours per week: 40
back office assistant / limited x-ray technician
actively interfaced with physicians and ancillary healthcare professionals as well as insurers and patients to deliver total quality care/services. prepared patients for radiologic procedures and facilitated quality diagnostic radiographs; managed both daylight and darkroom film processing. effectively prepared and maintained exam rooms. consistently ensured compliance with health and safety regulations/laws.
calculated dosage and mixed medications for injection; used anatomical landmarks to accurately administer injections. processed prescription refills. proficiently used basic medical equipment. efficiently maintained detailed logs, records and files.
education
general studies, kirkwood community college-cedar rapids, credits-8.50, gpa-3.34; 2000-2001
certified pharmacy technician, iowa pharmacy association; 1996
california limited x-ray license, american school of x-ray; 1988
general studies, iowa central community college-fort dodge, credits-17.50, gpa-n/a; 1979-1980
nurse aide certificate, 200-hours, iowa lakes community college; 1976
specialized training/professional development
dhs/fema employee resilience training - section #3; 02/26/2010-02/26/2010
l269 managing fema staff (irc-u) - section #1; 11/17/2009-11/20/2009
privacy awareness 101 (irc-u) - section #1; 10/14/2009-10/14/2009
avian/pandemic influenza course
constitution day course
is-101 deployment basics: federal disaster workforce readiness certificate; 04/21/2009
is-200.a - ics for single resources and initial action incidents (ics 200) certificate; 11/25/2008
is-253 coordinating environmental and historic preservation compliance certificate; 10/15/2009
is-292 disaster basics certificate; 10/14/2009
is-546 - continuity of operations awareness certificate; 12/08/2008
is-546.a - continuity of operations (coop) awareness certificate; 10/13/2009
is-650 building partnerships with tribal governments certificate; 12/13/2008
is-7 a citizen's guide to disaster assistance
is-700 - national incident management system certificate; 12/04/2008
is-800.b - national response framework (nrf), an introduction certificate; 12/05/2008
trn001 x df100 c jfo orientation; 10/27/2008
trn261 df437 - foundations of customer service at fema; 10/27/2008
trn747 df215 - webta; 10/27/2008
trn433 x df505 - violence in the workplace; 10/30/2008
trn672 df504 - identity theft; 10/30/2008
trn021 df500 - government ethics; 10/31/2008
trn419 df434 - ero orientation; 10/31/2008
trn071 df228 - basic excel 2003; 12/10/2008
trn037 df225 - microsoft word 2003; 12/10/2008
trn071 df228 - basic excel 2003; 12/11/2008
trn328 x df349 - one day 406 hazard mitigation; 12/11/2008
trn435 df512 - aed/cpr; 02/14/2009
trn551 df514 - first aid and bloodborne pathogens; 02/14/2009
karen carlson page 4 of 4
trn038 df506 - sexual harassment: new perspectives; 03/03/2009
trn419 df434 - ero orientation; 03/03/2009
trn645 df416 - diversity: making it work; 03/03/2009
trn335 x df600 - jfo position task book orientation; 03/05/2009
trn668 df314 - resume writing; 03/06/2009
trn026 df106 - national flood insurance program overview; 05/05/2009
trn058 df310 - providing effective feedback; 05/05/2009
trn182 df507 - safety orientation; 05/07/2009
trn014 df421 - beyond listening; 05/08/2009
trn283 df404 - thriving in change; 05/12/2009
trn021 df500 - government ethics; 05/15/2009
trn052 df217 - add hands-on user training; 08/07/2009
trn038 df506 - sexual harassment: new perspectives; 04/20/2010
trn419 df434 - ero orientation; 04/20/2010
trn645 df416 - diversity: making it work; 04/20/2010
credentials
public trust clearance; current
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