Yyyyyy x. yyyyyy     W0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

Career Objective                                                                                            

Results-driven Sales & Marketing Executive eager to contribute dynamic business development, client servicing and closing talents toward actively supporting a progressive organization

 

Profile                                                                                                              

Ø  Offer over 15 years experience in the Sales and Marketing field, with comprehensive background in promotions and customer service.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including management, staff, clients and dealers.

 

Key Achievements                                                                                            

Ø  Increased dealerships in assigned territory by over 700% and became the Top Percentage Producer of qualified applications in buying center for May and June 2007 at Citigroup CitiFinancial Auto. 

Ø  Achieved 146% of buying center goal in June 2007 at Citigroup CitiFinancial Auto.

Ø  Key member in facilitating Russ Darrow Group s achievement of Chrysler s Five Star status, as well as the Circle of Excellence Award from Kia. 

Ø  Received multiple Sales Performance Awards, National Sales Honor and Top Producer Award at GTE Directories Corporation.

 

Professional Experience                                                                               

Citigroup, CitiFinancial Auto - Madison, WI                                                                     2006-Present

Dealer Development Representative

  Contribute dynamic communication and negotiation skills in marketing indirect lending programs to prospective franchise and independent automobile dealerships.

  Proactively build and establish key business relationships with auto dealerships in an assigned region; market all auto finance programs and products to the owners, sales managers, used car managers, and finance managers.

  Successfully drive quality applications into the buying center by following up with and training prospective dealers on program advantages.

  Effectively manage all aspects of dealer relations including handling the collection of dealer reserves and resolving repurchase issues. 

 

Russ Darrow Group - Madison, WI                                                                                 1996-2006

Five Star Coordinator/Special Events Coordinator

  Promoted to develop and execute customer service strategies supporting enterprise-wide operations including implementing a 100% comprehensive customer follow-up process.

  Exhibited solid leadership qualities in training delivery coordinators on proper delivery procedures, follow-up systems, and proactive conflicts-resolution, resulting in improved SSI and CSI scores. 

  Collaborated directly with the General Manager and Sales Managers to develop cost-effective training programs for sales consultants, with strong focus on boosting productivity and performance. 

  Maintained full accountability for the effective administration of customer relations, customer retention, and customer satisfaction indexes. 

Finance and Insurance Manager

  Applied solid interpersonal relation and communication abilities toward selling finance and insurance products as well as extended warranties and aftermarket items.

  Established and maintained solid working relationships with multiple finance sources.

  Secured a profit from every sale, coordinating with the General Sales Manager and Sales Manager.

 

Prior Experience (Select List)

 

Finance and Insurance Manager, Hults Ford - Mercury, Stoughton, WI; 1995-1996

Finance and Insurance Manager, Zimbrick Inc. - Madison, WI; 1993-1995

Sales Consultant, GTE Directories Corporation - Madison, WI; 1991-1993

 

Education                                                                                                         

Bachelor of Science in Marketing - Northern Illinois University (Dekalb, IL), 1988; Major GPA: 3.83/4.0