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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient it professional eager to contribute advanced technology, helpdesk, network support, project management and business support expertise in a challenging it administrator assignment.
career profile
ø b.s. in computer systems & technologies and currently pursuing master of science in it.
ø over seven years of intensive helpdesk, tech support and it experience.
ø well-versed in java, ms office suite and lan/wan networks.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø strong abilities in software/hardware/network troubleshooting and correction.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø technician of cold processing and glazurit ration computer engineer.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
ø fluent in english, bulgarian, macedonian and russian.
technology skills
ms office suite, ms project, ms sharepoint designer, java, javascript, adobe dreamweaver, springer-miller, lan/wan, voip, tcp/ip
information technology experience
sirma holding group, city, bulgaria 2009
technical support intern
facilitated it department in systems troubleshooting, software, network support and telecommunications problems.
delivered local/remote hardware, software, network and system administration support.
corrected errors with tcp/ip, switching and routing protocols, ip subnetting and voip configurations.
osogovo, kustendil, bulgaria 1998 - 2004
helpdesk technician
provided computer support including hardware, software and network maintenance.
corrected wiring problems, supported printers, assembled and installed computers.
upgraded, modified and replaced components.
other background
eastern mountain sport, north conway, nh 2009 - 2010
guide
show customers most appropriate outdoor equipment based on needs and maintain store.
northern extreme snowmobiling, bartlett, nh 2007 - 2009
snowmobiling instructor
provided snowmobile operation training and sightseeing services for tourists.
examined and inspected vehicles, observed customers and assisted to prevent injuries.
eagle mountain house condominium, jackson, nh 2006 - 2007
maintainer
supported local lan/wan network and maintained computer system.
performed minor electrical repairs, installed and corrected mechanical systems.
yyyyyy x. yyyyyy
page two
attitash mountain village resort, north conway, nh 2005 - 2007
housekeeping supervisor
supervised up to 25 employees maintaining front desk, housekeeping and customer services.
trained and monitored team members, prepared schedules, reviewed payroll and assigned jobs.
ordered supplies and coordinated with other departments on special projects.
cosmetique, chicago, il 2004 - 2005
machine operator
operated line packaging machine.
education
southern new hampshire university, manchester, nh
currently pursuing master of science, information technology
south-west university neofit rilsky, blagoevgrad, bulgaria
bachelor of science, computer systems & technologies 2003
technical college of electronics, kustendil, bulgaria
degree, electrical and mechanical engineering 1998
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