Ø  Offering approximately 6 years experience in broad-scope Operations Management as well as Sales and Customer Service

Ø  Excel in strategically prioritizing, coordinating and managing projects/workflow to maximize use of resources, boost efficiency/productivity, meet stringent timelines, control costs, and increase bottom-line profitability

Ø  Dynamic communication, presentation, consulting, and interpersonal relation skills; customer-focused and service-oriented with commitment to client satisfaction

Ø  Motivating leader experienced in training, scheduling and directing top-performing teams

Ø  Well versed in wide area of business operations, from inventory control, ordering , vendor relations, and stocking/merchandising to cash handling, deposits, invoicing, credit analysis, and collections

Ø  Exceptional work ethic and high level of professional integrity, with drive to achieve goals

 

 

Shift Manager; Rite Aid Pharmacy-Havelock, NC                               2006-2007/2009-Present

         Re-hired by company, illustrating value as a key management team member, to steer broad-scope operations from opening through closing, including scheduling and direction of staff, with emphasis on ensuring delivery of quality customer service, driving revenue/profit growth and maximizing operational productivity

         Efficiently control inventory, order stock and merchandise product, with focus on maintaining optimal levels and product mix; receive and inspect inbound orders for quality control

         Apply solid understanding of basic accounting principles toward managing deposits/cash as well as overseeing invoicing

 

Sales Representative; Furniture Liquidators-Havelock, NC                                     2008-2009

         Successfully consulted with clients to define needs, delivered sales presentations recommendations and negotiated/closed sales as well as provided superior customer servicing vital to optimal sales/profit performance

         Proficiently processed credit applications and contacted creditors to control financial risk to company

         Merchandised furniture as well as monitored and ordered inventory

 

Account Manager; APlus Rentals-Manchester, TN                                                    2007-2008

         Demonstrated dynamic strategic marketing, business development and client servicing skills in effectively managing 240+ key accounts; coordinated deliveries to meet critical timelines and customer needs

         Processed credit applications and facilitated collections

         Productively managed inventory to meet existing and projected customer demand

 

Shift Manager; Dollar General                                                                                   2004-2006

         Directed opening through closing operations spanning customer service, scheduling, team building /leadership, inventory/stock control, purchasing, and vendor relations as well as invoicing, cash handling and management reporting/records maintenance

 

 

Nursing Studies, Craven Community College-Havelock, NC; 2010-Present
Undergraduate Studies, Motlow State Community College- Lynchburg, TN; 2005-2006