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career objective
results-driven logistics export planner eager to contribute dynamic organizational, analytical, and client relations skills toward actively supporting the employer in maximizing bottom-line performance
profile
ø offer numerous years of progressive inventory planning and customer service experience, with expertise in the healthcare / medical, automotive, and fashion industries
ø identify and capitalize on opportunities to penetrate and develop highly competitive markets by proactively monitoring product performance and analyzing trends to create accurate forecasts
ø manage domestic and international ordering, coordinate logistics and facilitate timely shipments, support container building efforts, and ensure accurate completion of all export documentation
ø demonstrated ability to effectively coordinate and prioritize complex projects; work with cross-functional teams and external agencies to achieve corporate objectives
ø excellent communication, presentation, negotiation, and relationship management skills
ø sharp technical proficiencies including ms office (word, excel, powerpoint), edi, as/400 c imrex, jd edwards, and manugistics
~ key achievements ~
- as logistics export planner ii with covidien healthcare, entrusted with creating and implementing new training manuals for staff as well as analyzing doh inventory and service levels
- successfully coordinated exports to international subsidiaries for kendall healthcare products; managed direct export sales orders, prepared all necessary documentation, oversaw all international distribution center transfers, worked closely with freight forwarders, and monitored performance compared to forecast
- in recognition of outstanding performance, steadily progressed within polyken division to attain ultimate position responsible for driving all aspects of continuous replenishment planning for customer warehouse inventory; set warehouse, product classification, and schedule parameters for crp module
- expertly processed a high volume of domestic, export, and edi orders and provided exceptional customer service for polyken s automotive business unit; maintained price contracts, conducted iso certification audits of plants, and worked closely with quality assurance to resolve product complaints
- established and steered all aspects of international customer service and inside sales division at sil-med corporation
- supported business operations of anderson little by maintaining sales reports and polling for 247 stores, assisting buyers with production of promotional materials, and providing transactional customer service
professional experience
covidien healthcare, mansfield, ma 2009 c present
logistics export planner ii
tyco healthcare c kendall, mansfield, ma 1999 c 2009
logistics export planner i
tyco international c polyken, mansfield, ma 1993 c 1999
crp planner (6/98 c 9/99)
customer service specialist (8/96 c 6/98)
senior customer service representative (9/93 c 8/96)
sil-med corporation, taunton, ma 1992 c 1993
sales / marketing representative
anderson little, fall river, ma 1988 c 1992
merchandising associate
education
eastern nazarene college, quincy, ma
bachelor of science in business management, magna cum laude 2006
associate s degree in business management 2004
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