Yyyyyy x. yyyyyy                                                  

Job Posting:  JOB POSITION

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

Email:  abc@xyz.com

Citizenship:  COUNTRY

Social Security Number:  XXX-XX-XXXX

 

 

Core Qualifications

 

8 Years Experience with Tulsa Police Department

3 Years Experience with DHS/TSA

Strategic Planning

Critical Thinking & Investigative Skills

Crisis Management

Organizational Leadership

Productivity/Efficiency Improvement

Multi-Site Operations

Joint Ventures & Alliances

Decision-Making

Willing and Able to Travel

Bilingual in English & Spanish

 

 

Professional Experience

 

Day Consulting (U.S. Dept of Homeland Security), Transportation Security Administration (TSA) - Tulsa International Airport, 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Bruce Branowskixxx-xxx-xxxx

Hours:  40 per Week

DHS-Tulsa Program Assistant/ Logistics; Salary: $16.83/hr; 12/2005-9/2008

 

Contributed dynamic communication and critical thinking skills in providing daily operational briefings to Federal Security Director (FSD) and Staff Officers and preparing Monthly and Quarterly reports. Maintained full accountability for ensuring accurate and timely documentation of Government Property, applying sharp recordkeeping talents.  Exhibited detail orientation and organizational skills in ensuring effective and efficient maintenance of TSA logistical operations.

 

Applied strong leadership qualities in overseeing all aspects of TSA-TUL logistical operations, including $35M worth of property and 160 personnel.  Proficiently supervised government furnished property and company leased property, in strict compliance with Homeland Security, Transportation Security Administration, Federal Acquisition Regulations (FAR).  Relied upon to provide Spanish language support.

 

Served as a witness on inventory and destruction activities.  Demonstrated exceptional prioritizing and multitasking abilities in producing a wide range of documents and reports, under demanding deadlines.  Provided logistics status and accountability of materials, while maintaining stock level control, with strong focus on accuracy.  Steered shipping and receiving and received, stored, issued, segregated, preserved, inspected and inventoried goods and equipment.  Successfully utilized TSA- Performance Management Information System-(PMIS), Asset Tracking Modules.  Strategically coordinated and managed transportation and storage facilities to optimize resources while controlling costs and meeting facility needs.

 

Closely monitored property control programs and activities to ensure strict enforcement of Agency Regulations and Compliance and Quality control policies and procedures, as well as maintaining equipment is ready and deployable.  Oversaw, coordinated, maintained, and serviced all DHS and GSA vehicles at TUL.

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 4

 

 

 

Illustrating strong attention to detail, prepared and presented monthly and quarterly reports of TSA-TUL environmental and recycling program. Coordinated Hazardous Material Management Programs / Environmental Management System (EMS) in accordance to DHS/TSA- Management Directives (MD) and Operation Directives (OD).  Exhibited dynamic leadership qualities in supervising National Hazmat Collection Company.  Directly oversaw the safe handling and transfer of Hazardous Materials and explosive detection systems products. 

 

Proficiently managed safe disposal of ammunition through Local Law Enforcement agencies, with full accountability for sensitive government property.  Managed TSA/TUL property room; applied problem solving and communication skills in finding owners of properties found at security check point, utilizing government or commercial databases, phone directories and Internet to ascertain ownership.

 

Planned and coordinated Government Property through Mission Support, General Administration Services (GSA) and Oklahoma State Surplus, exhibiting solid organizational and interpersonal relation skills.  Acquired comprehensive knowledge of TSA-Dash Board, Cross-Match Latent Finger Printing, Digital Photography, and Employee/Candidate Assessments.

 

 

Decision One, Inc. - 2488 E 81st St #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Pamela Pevic, 800-331-7260

Hours:  40+ per Week

Spanish/English Technical Specialist; Salary: $16.40/hr; 6/2001-4/2005

 

Applied Spanish language and technological expertise as well as advanced communication skills toward serving as primary point of contact in providing First and Second level technical support for English and Spanish speaking customers in the Caribbean and all of Central and South America.  Supported Win 9x-XP LAN/WAN to travel agents and maintenance vendor. 

 

Identified, troubleshot and resolved problems and issued enhancements and repairs for optimal results.  Reported and escalated calls to appropriate department Open Trouble Tickets, Sita/Equant, Cable & Wireless, and EDS Network Operation Center (NOC).  Troubleshot X.0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  Michael Tutor, Retired & No Longer with Company

Hours:  40+ per Week

Spanish/English Technical Specialist; Salary: $16.40/hr; 11/1998-6/2001

 

Strategically defined hardware, software and network problems and proactively provided Tier 1 and 2 Tech support to Technical Trainers, Account Executives and Field Engineers, instrumental to boosting productivity, efficiency and quality of multi-site operations.  Applied Spanish language skills and technical expertise for all Sabre Travel Agencies in CONUS, Caribbean, Central, and South America. 

 

Addressed and diagnosed existing and potential issues and created proactive upgrades and enhancements for optimal results.  Demonstrated strong knowledge and experience of IT practices and principles in proficiently supporting and troubleshooting X.25 and Frame Relay, TCP/IP, Win 9x- XP, LAN/WAN, CSU/DSU, SITA managed network, IPSEC, and VPN.

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Jack William, 918-743-9948

Hours:  40+ per Week

Customer Service Supervisor; Salary: $11.40/hr; 3/1984-11/1998

 

Contributed dynamic interpersonal relation skills toward delivering quality customer service in addressing and resolving conflict situations in a fast-paced, time-sensitive environment. Strategically planned and coordinated schedules, defined staffing requirements and delegated assignments to optimize utilization of human capital and operational resources.  Directly oversaw Cash management, Loss Prevention, UPC Coordination, Marketing, Merchandising, and Receiving, further demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.          

 

 

Volunteer Experience

 

Volunteers in Police Service (VIPS), Tulsa Police Department

Volunteer Tulsa Police Spanish Translator, 2000-Present

 

Relied upon to train new hires at the academy, playing an instrumental role in the development of top performing team members.  Actively assist Detectives and Special Operations.  Work regular weekend night schedule with the patrol officers - usually 10 hr shifts and on call during off hours.

 

Support Tulsa Police, Oklahoma State Highway Patrol, Tulsa County Sheriff, Moss Detention Center, and Citizen Police Academy in Spanish/English translations.  Acquire valuable experience in Field Interviews, Witness Statements, Gangs, Beat-Patrols, Domestic Violence, Child Abuse, Homicides, and Fire Marshall Investigations.

 

 

Education/Training

 

Associate in Science, Computer Sciences (In Progress) - Tulsa Community College, Tulsa, OK; GPA: 2.5 & 55 credits

Completed numerous courses including: Computer Technician Support, Customer Support, MSWord, MS Power Point, MS Excel, MS Outlook, Operating System Support, Computer Forensic, Secure E-commerce, Perimeter Security

 

Completed Requirements for Transmission Media (SONET) - Tulsa Technology Center, Tulsa, OK, 1/2002-5/2004, GPA: 3.8

Completed numerous courses and certifications including: Telecommunication/ Networking, Cisco Networking; SS7, Frame Relay, ATM, VCI, CIR, PVC; VPN, CBI, BRI, PRI, DSO, Network Protocols; C-Tech Network Cabling Specialist. C-tech Certification; Lucent Technologies Network Cabling Specialist; (Certification Fiber Optics)

 

DHS/TSA Education - FEMA-Emergency Management Institute, Department of Homeland Security Online (OLC) courses
Completed courses including: Radiological Emergency Management IS-00003, Intro to the Incident Command System (ICS 100), Hazardous Material Awareness and Hazard Communication
Training, Classified National Security Information for TSA Employees and Contractors, Sensitive Security Information (SSI) Awareness, IT Security Awareness Training, Liquids, Gel,& Aerosols Scenarios and Situation, Guidance Regarding the Use of Race for Law Enforcement Officers, The First Three to Five Seconds: Arab and Muslim cultural awareness Training for Law Enforcement, Screener Improvised Explosive Device IDE Improvement Training, No FEAR act Anti-Discrimination Laws Training,

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 4

 

 

 

Cooperative Problem Solving for Managers (CPS4M) HQ Version, ICMS Conflict Management Essentials CME, Respecting Privacy, Preserving Freedom, Computer Access Agreement, Green Procurement, General Procedure Reviews

 

Cisco Academy- Networking, 90 hrs
Network Media- C-tech Certified, 40 hrs
Lucent Fiber Optics- Lucent Certified, 40 hrs
Telecommunications, 40 hrs
Silver State Helicopter- Student Pilot-Tulsa

 

Certifications

 

C-Tech Network Cabling Specialist

C-tech Certification

Lucent Technologies Network Cabling Specialist

Certification Fiber Optics

                                                           

 

Achievement Awards

 

Commendation - Tulsa Police Department for Language Translation and Volunteer services to the department and the citizen of the City of Tulsa 2000-2008
Commendation - Federal Security Director (FSD) TSA-Tulsa Gen. Stephen Cortright

 

Affiliations

 

Member - Department of Justice (DOJ) Infragard, Oklahoma-Tulsa

Member - FBI National Virtual Translation Center (NVTC)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 4 of 4

Yyyyyy x. yyyyyy                                               

Job Posting:  JOB POSITION

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

Email:  abc@xyz.com

Citizenship:  COUNTRY

Social Security Number:  XXX-XX-XXXX

 

 

 

I am highly interested in being considered for the __________________ position currently available.  With extensive experience with the Tulsa Police Department and the DHS/TSA, I am confident that I can make a positive contribution in this position.  To acquaint you with my qualifications, I am submitting my resume.  In advance, thank you for your consideration.

 

As demonstrated in the accompanying resume, I have built a successful career, progressing from a Spanish/English Technical Specialist to DHS-Tulsa Program Assistant/ Logistics and my current role as Volunteer Tulsa Police Spanish Translator.  I offer a comprehensive knowledge of security and law enforcement operations, administration and technologies, with a consistent track record of identifying, developing and executing new ideas and approaches toward generating results.  I excel in strategically managing resources to optimize productivity, efficiency, quality, and safety while containing and reducing operating costs.  A hands-on leader, I am highly effective in training, scheduling, developing, evaluating, and directing diverse technical and non-technical personnel.  To complement my successful professional background, I have completed extensive training in leadership, security, law enforcement, investigations, technologies.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy