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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Email: abc@xyz.com
Citizenship: COUNTRY
Social Security Number: XXX-XX-XXXX
Core Qualifications
Strategic Planning
Crisis Management
Organizational Leadership
Productivity/Efficiency Improvement
Consensus Building & Teaming
Decision-Making
Strong Oral and Written Communication Skills
Ability to Diffuse Difficult Situations with Tact and Ease
Basic Arabic, French and German Language Skills
Professional Experience
The Pretty Kitty - 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Supervisor: May or May Not Contact - Trish Hetherington, (619) 427-7877
Hours: XX per Week
Receptionist; Salary: $XXXXX/yr; 6/2008-Present
Apply strong communication and interpersonal relation skills toward acting as first point of contact in responding to customer inquiries, scheduling appointments and troubleshooting problems. Relied upon to perform cashier duties, while maintaining a clean and safe working environment.
Student Action For Refugees, American University in Cairo - 113 Kasr El Aini Street, P.O. Box 2511, Cairo, 11511, Egypt
Supervisor: May or May Not Contact - Emilie, 20.2.2794.2965
Hours: XX per Week
English Teacher; Salary: $XXXXX/yr; 2/2008-5/2008
Volunteered to teach English to refugees from Africa and the Middle East who have been displaced due to conflict. Taught English to Iraqi, Somali, and Sudanese women and men. Developed and implemented engaging educational activities and successfully provide learner-centered leadership. Engaged in positive relationships with staff, students and community. Proactively monitored student learning, developed curriculums with staff and implemented plans for improving achievement. Planned course content and methods of presentation; prepared outline of material. Evaluated success of courses and reviewed student performances.
Office of Homeland Security - World Trade Center, 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Supervisor: May or May Not Contact - Jane Arnold, (619) 533-6793
Hours: XX per Week
Intern; Salary: $XXXXX/yr; 10/2007-12/2007
Collaborated directly with the Office s Response and Recovery Coordinator. Applied advanced communication skills toward liaising effectively with federal, state, and local levels of government. Strictly promoted confidentiality, especially regarding documents, software, and operations. Actively supported the city s response and recovery efforts during the 2007 San Diego wildfires by assisting the facilitation efforts between the Federal Emergency Management Agency and the city of San Diego.
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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Social Security Number: XXX-XX-XXXX page 2 of 3
Contributed to communications upgrades between all emergency department directors for the city of San Diego and worked extensively with the Emergency Operations Center to upgrade and assess emergency response and recovery protocols and procedures, vital to identifying and resolving issues. Conducted comprehensive research and analysis, contacted Homeland Security Offices throughout the United States, and worked directly with Homeland Security officials.
Sente Bella Day Spa - 220 West G Street, San Diego, CA 92101
Supervisor: May or May Not Contact - NAME, (619) 235-6865
Hours: XX per Week
Spa Coordinator; Salary: $XXXXX/yr; 9/2006-12/2007
Successfully contributed to business development by using proactive sales techniques to generate new customers and optimize retail revenues. Innovatively designed, developed and launched targeted marketing strategies for spa events, integral to maximizing attendance and performance. Proactively answered busy multi-line telephones while performing all cashier responsibilities and handling invoicing and inventory.
24 Hour Fitness - 1 Horton Plaza Space #25, San Diego, CA 92101
Supervisor: May or May Not Contact - NAME (619) 232-4024
Hours: XX per Week
Front Desk Representative; Salary: $XXXXX/yr; 2/2005-5/2006
Exhibited detail orientation and organizational skills in spearheading receptionist activities ranging from answering phones and scheduling appointments to handling member accounts, member check-in and retail sales.
Hold It Contemporary Home - 1570 Camino De La Reina, San Diego, CA 92108
Supervisor: May or May Not Contact - NAME, (619) 295-6660
Hours: XX per Week
Sales Associate; Salary: $XXXXX/yr; 7/2004-12/2004
Promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation. Applied strong sales techniques and maintained comprehensive knowledge of store product in order to optimize sales.
Club One Fitness Center - 100 Enterprise Way G170, Scotts Valley, CA 95066
Supervisor: May or May Not Contact - NAME, (831) 431-5050
Hours: XX per Week
Member Service Desk Representative; Salary: $XXXXX/yr; 1/2002-5/2004
Promptly and professionally greeted customers, and performed new member sales and applications, new accounts and billing information updates, with strong focus on accuracy and timeliness. Efficiently steered daily documentation of bank deposits and cash handling, data entry and appointment scheduling, further illustrating strong attention to detail. Successfully promoted club programs and events by creatively designing marketing and advertising ideas.
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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Social Security Number: XXX-XX-XXXX page 3 of 3
Wells Fargo - 1700 41st Avenue, Capitola, CA 95010
Supervisor: May or May Not Contact - NAME, (831) 462-1832
Hours: XX per Week
Teller; Salary: $XXXXX/yr; 2/2002-4/2002
Relied upon to handle large sums of cash and perform all personal and merchant banking transactions. Maintained up to date on current product information to effectively generate product sales while improving customer relations. Exhibited solid detail orientation skills and confidentiality in handling ATM, vault, safe deposit and documents.
Enterprise Sports Club - 100 Enterprise Way G170, Scotts Valley, CA 95066
Supervisor: May or May Not Contact - NAME, (831) 431-5050
Hours: XX per Week
Assistant Manager; Salary: $XXXXX/yr; 6/2001-1/2002
Member Service Desk Representative; Salary: $XXXXX/yr; 5/2001-6/2001
Applied dynamic leadership skills toward managing, mentoring and motivating 10 to 15 employees, playing an instrumental role in the development of top-performing team members. Spearheaded diverse human resources activities ranging from staffing, terminations and performance evaluation to workflow planning, training and disciplinary action. Promptly and accurately processed new member applications and security clearance while resolving all problems regarding memberships. Demonstrated solid bookkeeping knowledge in managing all aspects of payroll, billing, daily reports and account receivables. Steered supply ordering, coordinating with outside suppliers, restocking and pool chemical testing. Proactively ensured superior service and exceptional customer satisfaction.
Education/Training/Certifications
B.A. Liberal Arts in International Security and Conflict Resolution - San Diego State University (San Diego, CA), 8/2006-12/2008
Study Abroad - American University In Cairo (Cairo, Egypt), 1/2008-5/2008
Select Courses - San Diego City College (San Diego, CA), XX/2004-XX/2006
Select Courses - Cabrillo College (Aptos, CA), XX/2001- XX/2003
High School Diploma - Harbor High School (Santa Cruz, CA), XX/XXXX
Technical Skills
Microsoft Word, Publisher, and have entry-level knowledge in Excel and PowerPoint Software.
Keyboarding from 70-80wpm.
Achievement Awards
Member - Golden Key International Honors Society
Deans List - Academic Semester Honors: Fall 2004, Spring 2005, Fall 2005, Spring 2006, Fall 2006, Spring 2007, and Fall 2007.
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