yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile business professional eager to contribute broad-scope human resource experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• candidate for graduation with a master s degree in human resource management offering academic training and hands-on experience in personnel records maintenance, employee evaluations and employee benefits management.
• in-depth training in solving problems related to benefits, disability and processing workers compensation claims.
• strong hands on knowledge of benefits eligibility, plan provisions/options and employee premiums.
• consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• technically proficient in oracle and microsoft office suite, including word, excel and power point.

 

professional experience

 

administrative assistant american tire distributor                                                                     2009-2010

• sharp business acumen and experienced in managing broad scope of operations, from processing payments and resolving complaints to preparing daily reports and collect overdue accounts.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

office manager quality labor management                                                                                  2008-2009

• effectively recruited, screened and hired staff and actively collaborated in human resource operation functions such as updating employee files, dispatching team members and ensuring eeoe/osha compliance.
• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

human resource manager intern temple-inland                                                                                 2008

• tasked with handling a broad range of hr operations, from recording dor/attendance, preparing incident reports, establishing workers compensation claims, and managing employee benefits.

 

professional education

 

m.a. in human resource management webster university                                                                 2010

 

b.a. in psychology state university of new york at cortland                                                         2008

dean's list; president's list, 2008