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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Qualifications Profile
Offering several years of professional and college employment in service-oriented, client-focused settings where strong leadership skills have been capitalized on in driving diverse areas of operations ~ Extensive experience in customer service and human resources ~ Committed to succeed as illustrated by employment concurrent with academics ~ B.S., Organizational Development and Supervision Technology
Operations Management Client Relations Performance Optimization
Staffing/Training/Development Supervision and Scheduling Personnel Records
Project Administration Program Management Event/Meeting Planning
Quality
Assurance Regulatory
Compliance Policies
& Procedures
Experience
Manager, Steak N Shake 2009-Present
Demonstrate dynamic leadership skills in steering full-scope shift/daily operations, with focus on efficiently and cost-effectively delivering superior customer service
Heavily involved in human resource functions spanning personnel files management, scheduling, supervision, and collaborative staff development
Effectively define, develop and implement targeted policies, processes and strategies to boost productivity and profitability while maintaining high quality standards
College Employment
Summer Employee, U.S. Government Seasonal 2007
Proficiently administered diverse projects supporting government programs and objectives ranging from organizing/tracking personnel files and facilitating a library project to coordinating overseas distribution of classified pouches and planning, arranging and executing offiste meetings
Student Coordinator, Windsor Dining Court-W. Lafayette, IN Fall 2007-Fall 2008
Successfully recruited, hired, trained, and coordinated over 100 supervisory and associate student employees; effectively coached, counseled and evaluated to ensure optimal performance and implemented action plans to boost individual and group results and resolve employee inefficiencies
Spearheaded training in Universal Precautions and Right to Know in support of regulatory health/safety compliance
Student Supervisor, Windsor Dining Court-W. Lafayette, IN Spring 2007-Fall 2007
Oversaw up to 20 Student Associates; strategically delegated positions/workflow and oversaw operations in high-volume, fast-paced dining environment for optimal results
Academic Credentials
B.S. Organizational Leadership and Supervision Technology; Dec 2008
Purdue University-West Lafayette, IN
Semester Honors, Spring 2008 (3.54 GPA) and Fall 2007 (3.8 GPA)
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