Results-driven District/Multi-Unit Manager specializing in the Retail Industry eager to contribute expertise in Operations, Team Building, Customer Service, and Fiscal Administration toward actively supporting a progressive organization in optimizing bottom-line performance

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  Proficiently drive multiple facets of business operations ranging from human resources, sales and customer service to merchandising, inventory control and management reporting

  Successfully hire, train and direct top-performing management and support teams committed to delivering superior customer service

  Strategically manage staffing practices and plan/administer budgets to optimize use of resources, control costs and increase profits

  Effectively develop and implement policies, procedures and operational systems to boost productivity, efficiency, quality, and profitability of operations

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District Manager, Giant Industries Inc.-Tempe AZ                                                      2001-Present

Successfully steer operations of 8 stores throughout the White Mountain area; district spans Springerville, Lakeside, Showlow, Taylor, Holbrook, and the White Cone and Delcon reservations

Have led under-performing district to make budget in payroll, customer service shops, total controllables, and operating profit

Consistently maintain solid fuel and merchandise margins and optimize cash and shrink control

Effectively recruit and hire top candidates and build dynamic teams

Multi-Site Manager, Prestige Stations Inc.                                                                1998 C 2001

Capitalized on opportunity to advance career by managing operations of 3 stores

 

Store Manager, Maverik Country Stores Inc.                                                              1994- 1998

Managed operations of single store, gaining solid foundation in retail management subsequently leading to positions of increasing accountability

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Word and Excel Courses, Gils County Community College-Payson, AZ
Hire Smart, Whale Done, Sexual Harassment, Customer Service, and SafeServ, Employer-sponsored

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Fundraising Facilitator; lead/motivate staff across 8 stores to raise money for St. Jude s through annual pumpkin sales fundraising event

 

 

 

 

 

 

 

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Dear__________________:

 

I am currently seeking a challenging new career opportunity where my vast background in District Management will translate to improved performance for your company.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.

 

As demonstrated, I currently manage an 8-store District, with full accountability for P&L.  I have successfully taken districts that were not making budget to surpass goals and increase bottom-line profits through decisive leadership and strategic payroll, cost and shrink controls.  My ability to recruit, train and develop top talent has consistently proven instrumental to building high-performance teams, delivering world-class customer service and achieving solid employee retention levels.  I also have a keen talent for defining, developing and implementing proactive policies, procedures and processes to boost productivity, efficiency and quality of operations.

 

As a member of your management team, you will find that I am prepared to deliver immediate and long-term results. I am a driven team player committed to supporting you achieving and surpassing your goals, and am confident that I could be a valuable asset to your organization.  I welcome the opportunity to discuss how my qualifications match your objectives and I look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Linda Schwanbeck