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xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
yyyyyy x.
yyyyyy
results-driven senior-level manager eager to contribute strong analytical and problem-solving skills in supporting finance, human/capital/intellectual asset management, logistics and lean processes of a progressive organization.
profile
lean/six sigma/kaizen control charts, multi-vari analysis dmaic and dmadv
process capability studies pareto charts team leadership
sipoc diagrams p4/sap partnerships cost reduction/profitability
root cause analysis yield increases total quality control
career achievements
ø met and exceeded operation cost productivity goals of 5% by effectively leading 20 kaizen (hpot).
ø boosted inventory turns from single to double digits, increasing cash flow by $1m.
ø spearheaded and managed credit card re-issues, sec compliance and other programs that resulted in issuance of 16m credit cards in 6 months and up to $2.8b in additional revenues for kohl s.
ø directed the kohl s p4 (partnership, planning, proficiency, and positive recognition) project for the distribution center at menomonee falls.
ø implemented strategies to maintain infocubes and web reports in the sap business warehouse (bw) at bmw.
ø utilized data analysis to identify area of opportunities and saved $500k ytd by making adjustments to call routing business rules on delinquent accounts.
professional experience
cooper power systems,
a division of cooper industries - waukesha, wi 2007-present
tmvp specialist (lean six sigma black belt)
contribute dynamic leadership skills in managing the development and implementation for the foundation of cooper s lean transformation across 9 facilities throughout the us and china.
apply sharp business acumen and lean six sigma methodologies to significantly improve safety, quality, delivery and cost; generated over $2m cost productivity dollars and cost reduction savings.
manage, motivate and mentor cross functional leadership staff to achieve a higher project closure rate, playing an instrumental role in the development of top performing team members.
successfully produce cost savings of $1m for company by effectively closing 6 projects.
relied upon to lend expertise in managing multiple projects, including:
fuse product kaizen event 2008: oversaw all aspects of a full week event to decrease pick and pack cycle time and to introduce multi-packs.
project management class for design engineers 2008: taught several project management classes to design engineers, with strong focus on optimizing productivity, efficiency and performance.
international trade and logistics 2008: implemented fmea in the logistics area in order to identify difficult orders; improved on-time performance for international order fulfillment by creating reporting, communication loops and procedure archive development.
fr3 c soy oil shipments 2008: achieved cost savings of $1500 per container and increased on time performance from 5% to 100% by applying lean tools and redesigning the process.
global service model 2007-2008: reduced cycle for rubber products from 65 to 21 days from china to europe.
standardized shipping process for cooper power systems division 2007: mapped all shipping departments with sipoc diagrams and designed efficient and productive strategy to standardize shipping transactions.
product consolidation project 2007: innovatively developed process to consolidate different products from multiple manufacturing sites to reduce freight charges directly leading to $500k annual savings.
nacogdoches yard management project 2007: reduced physical inventory time from 2 days to 5 hours, with total of 17m shipped internationally in 2 months, with on-time performance up from 5% to 83%.
nacogdoches throughput 2007: increased floor space turns in houston warehouse from 0.5 to 2.5 turns/mo.
plant vsm s 2007: identified waste reduction opportunities and introduction of lean tools like fifo, smed and kanban systems to improve the layout and performance of the facility.
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mark swierzy page 2 of 2
cooper power systems - waukesha, wi 2006-2007
tmvp specialist, process improvement department
lean six sigma project management for transactional process.
kohl s department stores - menomonee falls, wi 2004-2006
senior coordinator, credit operations (2005-2006)
promoted by upper management to strategically plan, budget and manage all credit operations activities.
applied consistent root cause analysis and lean manufacturing processes toward corrective measures and creating productive teams and process changes for significant cost reductions, revenue growth and profitability.
primary contact and manager of multiple projects, ensuring timely, on-budget completion of the following:
re-issue project: exceeded all expectations by activating 8.2m cards within 93 days and added approximately $1.2b to the bottom line.
a/r compliance/sell: ensured sec compliance of billing processes to facilitate sell of a/r to chase bank, and successfully completed transaction in 2006 for $1.6b due to third party funding of portfolio.
telecom: planned and implemented telecom related process improvement for value added profitability.
vendor relations software: created new vendor selection program for new call center related software that incorporated value calculations and roi calculations.
voip enhancements: implemented several voice recognition projects to continuously enhance the phone system and increase customer satisfaction.
voip implementation: oversaw voice over ip transition within the call center and opening of a second call center in another state. established automated solutions for remote access and technical support.
supervisor, menomonee falls distribution center (2004-2005)
provided leadership for 50 shipping team members including recruitment, motivational training, performance evaluation and team building for the highest quality internal customer service.
proficiently planned, organized and managed workflows and processes, as well as vital documentation controls.
demonstrated superior project management skills in effectively building and prioritizing processes and relationships through team collaborative efforts.
prior experience
intern at sap competence center, bmw group - bavaria, germany; 2003
tech corp. computer assistant, university of wisconsin-parkside - kenosha wi; 1999-2003
education
master of business administration - university of wisconsin-parkside (kenosha wi), 2003
bachelor of science, management information systems - university of wisconsin-parkside (kenosha wi), 2002
professional certifications/training
certified project management professional (pmp) - project management institute (pmi), 2006
six sigma black belt certification - university of villanova, 2006
asq cssbb, currently pursuing
professional skills
operating systems: windows 2000/xp
applications and databases: visual studio, java, ms office, front page,
ftp, telnet, photoshop, illustrator, as400, php, sql, manugistics, dlx
languages: fluent in german, french & english, with basic latin
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