performance-focused operations executive and process improvement strategist eager to contribute practical experience and academic background toward actively supporting a dynamic organization in maximizing results.  demonstrated ability to increase corporate bottom line by identifying and communicating business-critical information. strong background in implementing improvements that reduce costs and increase revenue. solid track record of managing relationships with teams and providing superior service to customers and business partners.

 

 

 

ø  expertly manage and increase large budgets through extensive knowledge and understanding of financial models and mortgage regulations.  

ø  demonstrate dynamic leadership qualities and strong communication skills in successfully steering financial planning meetings and delivering comprehensive strategies.

ø  carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.

ø  possess strong consumer credit, finance, sales, compliance, and sales presentation skills.

ø  develop expert plans of action according to specific financial needs, both expeditiously and effectively.

ø  ensure critical internal and regulatory compliance as well as data integrity/quality control.

ø  capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity. 

ø  skilled at devising and implementing economic forecasting programs as well as utilizing extensive knowledge of economic climate to benefit the organization.

ø  embrace company initiatives and lead process integration efforts throughout various departments.

ø  develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

ø  work to standardize cross-departmental communication protocols between various departments in order to break down silo mentality and increase knowledge sharing.

ø  stay abreast of most up-to-date financial trends and data in order to offer most viable recommendations to clientele base.

 

 

 

ø  achieved consistent achievements over sales goals throughout tenure.

ø  recognized as top performer as evidenced by sales quotas vs. company averages.

ø  directly contributed to increase in average territory sales volume from $12 million to $20 million in one year.

 

processor, loan solutions                                                                          2008-present

 

  primary responsibilities include consulting with borrowers and banks on mortgage loan modifications as well as comprehensive management of client accounts from inception to close of process.  additional functions included;

  collect and analyze relevant data and prepare client files for submission to bank;

  assist directly with bank agents and underwriters to negotiate terms of modification agreements;

  consults with clients on execution of agreements and bank follow up.

 

consultant, ceto and associates                                                                   2007-2008

  main responsibilities included working directly with community banks in terms of analyzing balance sheets to identify revenue increasing opportunities. specific functions included;

  aid directly with all levels of  executive management including ceo, cfo, coo;

  handled all aspects of the consulting process including prospecting, contract negotiations, implementation, and follow up;

  developed trusting client relationships as well as effective troubleshooting and account management skills;

  maintained pipeline and client activity report as well as created email prospecting templates used by management for training and distribution to colleagues.

 

business development manager, lehman brothers                                       2005-2007

 

  primary responsibilities included overall direction and oversight of market penetration strategies designed to increase product and brand visibility for the organization.  specific functions included;

  mastered conforming and sub-prime loan products, including underwriting guidelines and appraisal quality methods;

  managed top unit volume each month by performing preliminary underwriting on financial files;

  worked directly with operations staff following client files from submission to funding.

 

mortgage banker, gmfs lending                                                                  2004-2005

 

  primary responsibilities included the utilization of provided leads to generate sales of conforming and sub-prime mortgage loans in a retail setting.  specific functions included;

  paired clients with appropriate loan products by understanding and interpreting various product guidelines;

  performed initial processing duties and appraisal analysis prior to submission to underwriting.

 

 

n b.s. c business administration (emphasis in finance), southeastern louisiana university