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Yyyyyy x. yyyyyy
9057 E. Mississippi Ave, #2-205 • (xxx-xxx-xxxx • abc@xyz.com
Executive Support Specialist
Communication Dynamics ~ Organizational Efficiency ~ Business Savvy
Results-driven Executive Assistant eager to offer cross-functional leadership, management, and communications talents toward supporting an employer in achieving key performance objectives. Particularly astute at developing and cultivating key coalitions and relationships within the workplace.
Key Transferable Skill Sets
Executive Support • Leadership Principles • Concept Development • Conflict Management Strategies
Policy-Making • Office Relations • Efficiency Strategies • Problem Solving
Data Gathering and Analysis • Viability and Longevity Planning
Client Relations • Human Capital Development
Technology/Equipment Proficient
Select Accomplishments
Increased annual client revenue by 20% annually through implementation of strategic tracking system.
Served as primary liaison between CEO/President and all departmental heads within school.
Directed event planning, marketing and logistics for Open House events and numerous recruitment/retention gatherings.
Designed and implemented successful strategy to follow-up sales leads and prospects.
Transferable Competencies
Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, effective customer service methodologies, conflict management and effective communication techniques, research and data analysis, and strategic planning.
Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.
Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Consistently focus on ensuring development of high-standard office administration protocols.
Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Capable of in-depth research and data analysis with the purpose of improving customer edification and comprehension of different products and services.
Enhance operational efficiencies by effectively delivering new-hire training in broad range of skills.
Technology savvy in numerous software applications and platforms including MS Office Suite, Outlook, Raiser s Edge and QuickBooks.
Professional Synopsis (Executive Assistant)
Executive Assistant/Office Manager
Exit Realty Company 2006 C 2007
Primary responsibilities included establishing, organizing, and developing operational system related to new real estate franchise office. Specific functions included;
Installed, configured and upgraded 4-terminal computer network.
Designed and implemented successful strategy to follow-up sales leads and prospects.
Coordinated and supervised real estate executive to efficiently handle constantly changing priorities.
Additional support duties included; data entry, correspondence, billing, faxing, filing, telephones, receptionist, supplies, inventory control, calendar management and customer service protocols.
Executive Assistant to CEO
Herzl/RMHA C Denver Campus 2002 C 2006
Primary responsibilities included comprehensive coordination of all administrative areas of independent K-12 school. Specific functions included;
Served as primary liaison between CEO/President and all departmental heads within school.
Composed and prepared various confidential correspondence items.
Coordinated speakers and conferences including registration and marketing.
Directed event planning, marketing and logistics for Open House events and numerous recruitment/retention gatherings.
Prospected for parent marketing, enrollment tracking, and account and billing maintenance.
Researched, compiled and generated statistical reports.
Managed supervisor calendars, email, and incoming phone calls.
Owner & Consultant
High Peaks Virtual Assistance 1999 C 2002
Primary responsibilities included comprehensive management and oversight of day-to-day operations.
Managed and analyzed financial aspects of business including budget control and revenue increases.
Conducted viability and sustainability plans as well as competitive analyses.
Ensured client loyalty and retention programs were enacted for repeat business.
~ Additional Professional Roles ~
- Household Manager, Confidential Client (Current)
Managed budgets, coordinated family functions, provided care giving, and planned logistics of numerous facets of the household.
- Executive Assistant, University of Denver (10 years)
- Executive Assistant, Community School of Naples (4 years)
Education & Professional Development
General Coursework C Economics/Business University of Colorado
Certification C Estate Management & Personal Assisting Professional Domestic Institute & Sharkey Intl.
Certification C Professional Virtual Assistant AssitU
Certification C Professional Mediator Colorado College
Yyyyyy x. yyyyyy
(xxx-xxx-xxxx / abc@xyz.com
DATE
NAME HERE OF RECIPIENT
NAME HERE OF COMPANY
Dear RECIPEINT NAME:
Recent research into COMPANY NAME prompted me to immediately update my resume for your review. Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer experience as an executive support and business development specialist within numerous industries. I believe you will find my work ethic, knowledge of communications and employee relations, as well as my ability to articulate the needs of those who work with me an excellent fit within your company. Most importantly, I am extremely proficient at a multitude of office and administrative functions.
I am accustomed to integrating into various cultures and environments. I am experienced at managing and leading others as well as developing and implementing best practices models to increase efficiency and productivity.
Additionally, I am an exceptionally hard worker and my peers consider me a strong team player. My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
Sincerely,
Yyyyyy x. yyyyyy
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