Well-organized, experienced Medical Office Professional skilled in administration, patient care, medical transcription, and customer service eager to transition back into a healthcare environment

 

Ø  7 years of experience as a Physician s assistant in both office and hospital settings; 5 years of experience as a Medical Assistant in the school system

Ø  Proven ability to comfortably develop rapport with patients, families, and staff

Ø  Able to effectively translate complex medical information into layman terms and relay important self-care information to patients

Ø  Expertise in multi-tasking/prioritizing; experienced juggling high-volumes calls and in-person contact

Ø  Flexible and adaptable; able to assimilate quickly in transitions, switching roles as needed to maintain productivity and efficiency

 

 

Administrative Assistant, STEPHEN F. AUSTIN STATE UNIVERSITY, 2007 C Present  

  Successfully provide high-level administrative support to the Assistant Director of Admissions; oversee all scheduling for eight employees of the Admissions Department

  Effectively manage multiple priorities, including answering high-volume multi-phone lines, welcoming prospective students and their parents, assisting current students with enrollment issues and transferring their college hours as well as preparing monthly reports for the Director of Admissions

  Promote service excellence while supervising an average of 10 part-time student workers; build a strong team by interviewing and selecting top candidates

  Manage payroll and control overhead costs while maintaining budgets for student worker accounts

  Play an instrumental role in increasing admissions by assisting with Show Case Saturday four times per year which targets an average of 3,000 prospective students and their parents

  Support all aspects of the graduation ceremonies

 

Medical Assistant, NACOGDOCHES I.S.D., Nacogdoches, TX, 1989 C 1994

  Put patients at ease while administering medication to school children

  Ensured patient comfort while providing First Aid care to children during school hours

  Managed all vision and hearing screenings

  Build trusting, supportive relationships while educating parents of children attending at-risk campus

 

Physician s Assistant, MATT LOWE, M.D., Nacogdoches, TX, 1982 C 1989

  Met patient care needs while assisting doctor in office and during surgery

  Provided exceptional customer service while managing patient intake; reviewed health history, vital signs, and chief complaint during office visit

  Followed doctor s instructions while administering injections

  Collected and processed lab samples

  Ensured optimal outcomes by following up with patients by phone following office visits or hospitalization; returned patient phone calls per physician s directions

  Accurately completed medical transcription on non-clinic days

  Efficiently assisted with scheduling office visits and surgeries

 

 

General Studies Program, STEPHEN F. AUSTIN STATE UNIVERSITY, Nacogdoches, TX

Nursing Program, ANGELINA JUNIOR COLLEGE, Lufkin, TX