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career objective
results-driven sales and operations manager eager to contribute sharp business acumen, strategic planning, and internal team-building skills toward supporting the employer in optimizing performance
profile
ø offer more than nine years of progressive managerial and recruiting experience with expertise in staff optimization, business development, and market expansion
ø demonstrated record of hiring, training, and leading top-performing support teams; strong experience with specialized recruiting, sales training, and supervising personnel
ø consistently achieve outstanding levels of customer satisfaction and retention while increasing market share and revenues
ø effectively identify and capitalize on opportunities to penetrate and develop markets; actively target and manage wide variety of accounts
ø expertly develop and implement aggressive resource planning programs including utilization, cost control, organizational management, process improvements, employee development, and debt reduction
ø dynamic communication, presentation, negotiation, and relationship management skills
professional experience
branch sales manager/recruiter, acsys inc, charlotte, nc 12/07 c 9/08
- successfully oversaw all aspects of accounting and finance recruiting department operations; managed p&l and ebitda; consistently met and exceeded corporate goals
- supervised and led a 13-member team in recruiting duties; provided ongoing training and mentoring for outside business developers as well as internal recruiters
- targeted, prospected, interviewed, and hired top-tier accounting and finance candidates; performed extensive business development functions and acquired key accounts
branch sales manager/recruiter, robert half international, charlotte, nc 11/06 c 11/07
- effectively managed recruiting activity, business development, and internal training for this leading provider of specialized, global staffing solutions
- conducted outside sales calls with c-level and top-ranking corporate executives to expand client base and market share
branch manager/area sales manager, wells fargo financial 5/99 c 11/06
- in recognition of superior performance, steadily progressed within company to attain position responsible for increasing market share by 40% and entrusted with financial product sales in key charlotte, nc market; served as branch manager and increased profitability for multiple locations nationwide
- implemented business improvement, staff development, and organizational management strategies to turn around underperforming regions; acquired major accounts and substantially reduced delinquency
~ key achievements ~
- appointed to prestigious acsys 105 club in 1st and 2nd quarters of 2008; led branch in exceeding plan by 78%
- over seven-month period, achieved 58% increase in sales revenue; consistently ranked as top regional performer at robert half
- overhauled wells fargo columbia, sc location by increasing receivables by more than 65% to $8.1 million, eliminating more than $400k in bad debt, and hiring and training managers; named district-wide branch of the year (2005)
- substantially improved performance of wells fargo indianapolis, in branch through debt reduction of $650k and significant business development efforts leading to $3.8 million increase in receivables; grew profits by 42% and awarded district branch of the year (2003)
- increased profit by 130% and reduced delinquency by 8.6% at wells fargo chattanooga, tn branch; received district branch of the year award (2002)
education
b.s. in economics, clemson university, clemson sc 1997
- member, iptay student athlete advisory board 1994-1997
- awarded full scholarship and served as student athlete equipment manager for university football team
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