yyyyyy x. yyyyyy                                                  3990 #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

financial services professional exploring opportunities to contribute dynamic credit, operations, administration, team building and managerial skills in a challenging loan officer assignment.

career profile

ø  m.s., management.

ø  b.a., marketing.

ø  over 15 years of successful career business background.

ø  knowledgeable in all facets of financial services operations.

ø  particular expertise in brokerage shop operations.

ø  strengths in credit issues and performance.

ø  comprehensive understanding of financial service management.

ø  adept in closing reverse mortgages.

ø  highly flexible and adaptable individual.

ø  proficient in information technology including du/lp underwriting systems and calyx point.

ø  accomplishments in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

ø  state of california life and health insurance license.

ø  california dre license.

ø  licensed to originate loans in several other states.

professional experience

quicken loans/one mortgage network, san diego, ca                                                              2007 c present

mortgage operations manager

       have been fulfilling rapidly changing responsibilities during buy-out of quicken by one mortgage network.

       provide effective leadership for mortgage operations unit.

       direct and supervise team of financial professionals.

       led company in reverse mortgage closings in 2008.

       identify and prospect potential leads.

       design and implement aggressive marketing programs.

       aid financial staff in achieving revenue quotas.

       negotiate and finalize multiple mortgage agreements.

       customize mortgage parameters to meet client needs.

       exercise evaluative and risk management skill sets.

       train, develop and motivate personnel.

       coordinate transition to new organization policies/procedures.

       serve in critical liaison role between the two organizations.

       effectively resolve on-going issues/problems.

 

trident mortgage, san diego, ca                                                                                                  2003 c 2007

partner/sales manager

       key officer in this mortgage brokerage venture.

       designed and executed targeted marketing initiatives.

       developed and facilitated well-received sales training curriculum.

       provided leadership and direction for up to ten loan officers.

 

24 hour fitness, san diego, ca                                                                                                    1994 c 2003

general manager

       retained to provide comprehensive unit management for high volume health club operations.

       directed marketing, sales, finance, operations and customer service efforts.

       met/exceeded revenue objectives on a consistent basis.

 

education

long beach state university, long beach, ca, master of science, management, 1993

 

san diego state university, san diego, ca, bachelor of arts, marketing, 1990

yyyyyy x. yyyyyy                                                  3990 #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a financial services management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a m.s., management, a b.a., marketing, and over 15 years of relevant business experience.  to complement this background, i possess demonstrated expertise in mortgage brokerage shop operations, marketing, staff leadership, p&l and customer service, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

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