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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com ~ (xxx-xxx-xxxx

general  & operations management

results-focused general manager specializing in retail operations and eager to contribute expertise toward supporting a progressive company in optimizing operational and production performance. experienced in leadership in both general supervision and teambuilding able to relate to staff, management, and internal staff. skilled in all facets of organizational leadership especially fusing human, capital, and tangible resources.

 

communication / training and developing staff / operations management
business analysis and planning / payroll / inventory management

price management and compliance / profit & loss statement

shrink control plans / competitor analysis / business development & growth

career history

 

general manager, 05/2004 c present 

ultimate electronics, las vegas, nv & st. louis, mo

strong accomplishments & highlights

-         general manager of the year (fy2007).

-         skillfully propelled sales to unprecedented levels for 3 separate stores including a 20%+ increase within stores throughout st. louis, mo and las vegas, nv.

-         demonstrated proven expertise after appointment to merchandise committee.

-         recognized as 1 of 6 managers out of 32 total managers skilled in enhancing product mix and competitor awareness.

-         selected for the expansion committee as 1 of 6 managers out of 32 asked to document an innovative training program for new managers joining the company at all store levels.

general functions

         consistently communicate with the regional manager and senior vp of sales regarding information that affects the store s performance.

         coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

         establish and implement departmental policies, goals, objectives, and procedures, conferring with upper management, organization officials, and staff members as necessary.

         determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes; manage staff, preparing work schedules and assigning specific duties.

-         accountable for increasing sales, units per transaction, transactions size, and high levels of profitability in the store through adequate training, staffing, scheduling practices, and customer service.

-         facilitate activities such as sales promotions, coordinating with other department heads as required; perform and ensure store operational audit compliance.

-         direct organizations financial and budget activities to fund operations, maximize investments, and increase efficiency.

-         review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.



 

yyyyyy x. yyyyyy

page 2 of 2

ultimate electronics, st. louis, mo
sales manager, 08/2002 c 04/2004

strong accomplishments & highlights

-         awarded a step beyond as top sales manager for exceeding expectations with relation to performance.

-         excelled in optimizing sales profit and decreased expenses in 3 different st. louis locations.

general functions

         analyzed sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the increase in sales profitability.

         completed a myriad of personnel management functions including partner recruiting, hiring, and evaluation of qualified partners for the sales team.

-         verified completion of 30-day training program by all new hire sales partners in effort to secure a successful transition to the sales floor.

-         engaged in the 10 commandments of customer service by observing, interacting, and staying visible on the sales floor.

-         interacted with the general manager with execution of store directives, policy & procedure, goal setting, and administering pips & pdps for the sales partners.

 

ultimate electronics, sioux falls, sd
sales partner, 06/2000 c 07/2002

strong accomplishments & highlights

-         enhanced business development opportunities through the development, implementation and direction of successful lead generation strategies that maximize sales of accessory sales to $50,000 full home theater entertainment systems and home integration.

general functions

         played a pivotal role in the development of key client retention initiatives and forged strong professional client relationships that increased the levels and value of repeat business and referrals.

-         demonstrated exemplary critical thinking abilities to create highly effective launch strategies and manage product launches from concept through to execution, enhancing product and company positioning.

affiliations

-         six degrees

-         young professionals

-         chamber of commerce

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