P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

Recruitment Specialist

Results-driven Recruiter with a passion for matching qualified candidates to appropriate, available job openings while improving performance and embarking on an innovative path to maintain personal and professional service.

 

♦ Key areas of Expertise ♦

   Business Administration

   Strategic Planning

   Recruitment & Sourcing

   Policy/Procedure Development

   Negotiations

  Data Management

   Inside/Outside Sales

   Retail Management

   Call Center

   Leadership and Training

   Personnel Management

   Customer Service

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Professional Profile                                                         

Ø   Escalate business development through strategic initiatives which increase productivity and revenue growth; achieved multiple awards; consistently exceed goals and objectives

Ø   Self-motivated Leader with personnel management qualities; recruit, train, schedule, and supervise team players

Ø   Exhibit an analytical mind and specialize in various types of sourcing; experience building a pipeline, performing traditional and non-traditional internet sourcing, networking, and assisting less assertive clients

Ø   Organized and detail-oriented with a strong analytical mind; expertise in business administration, record management, strategic planning, policy and procedure development, and research

Ø   Dedicated and dependable; diverse experience in retail management, recruitment strategy development, client negotiations, and inside and outside sales

Ø   Ambitious and recognized for can-do attitude; expand clientele by securing high-profit accounts while maintaining existing customer base through exemplary account management and customer service

Ø   Communicate technical and complex information easily and concisely; experience in a call center environment; encourage positive team relationships and provide conflict resolution

Ø   Exhibit proficiency in translating individual needs into responsive, customized solutions

Ø   Proficient in Microsoft Word, Excel, PowerPoint, Outlook and company specific software programs

yyyyyy x. yyyyyyEmployment History                                   

HomEq Servicing ▪ North Highlands, CA                                                                       2001 C Present

Human Resources Recruiting Consultant                                                                       2007 C Present

   Promoted from Collection Supervisor

   Exceeded diversity goal by 120%; expertly designed a sourcing process to attract bilingual candidates which optimized ability to manage multilingual clients

   Received HomEq Servicing Elite Award (Company s highest award) in 2006; demonstrated core values as a manager

   Increased recruitment success from 55% to 75%; established and direct recruiting strategy to attract diverse candidates

   Spearheaded external recruiting network with business associations and diversity organizations; source, interview, and identify candidates; negotiate job placements ensuring successful integration

   Successfully designed and implemented a recognitions program for all Human Resources staff

   Key player who provides guidance and training on policies and procedures

Collection Supervisor                                                                                                         2005 C 2007  

   Promoted from Collection Specialist

   Achieved multiple awards for performance and training; recognized for positively motivating Agents

   Demonstrated superior personnel management skills; directed and trained team of 20+ Collection Agents attaining to goals and objectives

   Effectively managed a department repayment plan approval and denial process

   Launched development of new collection strategies, policies, and procedures

Collection Specialist                                                                                                          2001 C 2005  

   Received numerous awards; recognized as Top Performer during 4 year tenure

   Essential member who served in a call center environment; called clients to negotiate payment arrangements on their mortgage

   Actively participated in training of new representatives; conducted silent call monitoring with feedback

   Successfully coordinated and facilitated team meetings

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Education                                                                             

General Studies                                                                                                                            1996

Cosumnes River College ▪ Sacramento, CA