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Yyyyyy x. yyyyyy                                               0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

Career Objective                                                                                            

Results-driven leader eager to contribute dynamic management, team-building, client servicing and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance

 

Profile                                                                                                              

Ø  Offer approximately 9 years experience in human resources, training, and logistics, with comprehensive management background.

Ø  Extensive experience working in high-pressure global locations and managing remote operations.

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Exceptional knowledge of Billeting operations, procedures, the Statement of Work and the Billeting Standard of Procedures, as well as Strategic Tactical Enterprise Asset Management (STEAM) inventory control.

Ø  Bilingual in English & Spanish.

 

Key Achievements                                                                                            

Ø  Successfully completed 100% Strategic Tactical Enterprise Asset Management (STEAM) materials database crossover for military and KBR billeting areas, accounting for thousands of material and equipment pieces and achieving completion ahead of schedule.

Ø  Strategically designed and developed Basis of Estimate for department staffing, facilitating the addition of 10 employee positions and resulting in increased capacity to provide superior customer service.

Ø  Entrusted with managing over $500 million of assets and materials on Al Asad Airbase.

Ø  Effectively increased the Statement of Work and boosted contract profit by ensuring military provide Letters of Justification to request changes and additional services desired.

 

Professional Experience                                                                               

Kellogg Brown and Root (KBR) - Al Asad, Iraq                                                                2007-Present    

Billeting Manager        

  Contribute dynamic leadership skills in managing military and KBR billeting operations, housing 16,000+ military personnel and 1,500+ KBR employees in 18 military Life Support Areas (LSA) throughout 9 tent cities.

  Maintain full accountability for directly supervising 47 expatriates, 2 supervisors, and 26 subcontract workers employees.

  Spearhead diverse administrative activities ranging from staffing, training and performance evaluation to policies/procedures development, conflict resolution and disciplinary action.

  Increase the required staffing for services provided to the military client per the Statement of Work, by engineering the processing of Authorized Change Letters.

  Apply solid human resources expertise and organizational abilities in carefully coordinating staff workflow, defining staffing requirements and assigning projects to optimize utilization of human capital and operational resources.

 

Getronics - Tampa, FL                                                                                                   2000-2005

Account Manager        

  Proficiently managed 35 employees, with full responsibility for supervising productivity and quality of performance to ensure exceptional customer satisfaction.

  Relied upon to apply extensive knowledge of the entire interface account and its contract terms for multimillion dollar contracts including all Home Depot stores, Lowes, IBM, All State and State Farm Insurance Companies.

 

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Yyyyyy x. yyyyyy                                                                                                                       page 2 of 2

 

 

Getronics - Tampa, FL                                                                                                   2000-2005

Account Manager        

-Continued-

  Structured and orchestrated client meetings for initial contract bargaining/bidding and issue resolution to ensure acceptance of contract offer, demonstrating strong negotiation and closing talents in achieving company goals.

  Exhibited solid leadership qualities in coaching, mentoring and directing employees to optimize productivity, efficiency and performance.

  Proactively established key relationships and liaised with management, clients and vendors.

 

IBM Global Services - Tampa, FL                                                                                   1999-2000

Technical Account Administrator                                                                                

  Applied technical expertise and strong communication skills toward acting as first point of contact in responding to customer/technician inquiries, troubleshooting problems and delivering product/service education.

  Ensured new staff members are properly educated on all facets and phases of company training programs, policies and procedures, collaborating directly with the supervisor.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

Education                                                                                                         

Select Business Administration Courses - Hillsboro Community College

Divinity Courses - Church of God Christian College

Diploma - Leto High School (Tampa, FL)

 

Professional Training & Certification                                                       

Certificate - Front Line Supervisors Course, 2007

Certificate - Chorda Map Training, 2007

Certificate - How to Deal with Difficult Employees, 2007

 

Technical Proficiencies                                                                                 

Microsoft Office (Excel, Word, PowerPoint, Outlook), LOTUS Notes, SIMS, Passport IP and troubleshooting

 

                                                                                                                          

 

 

 

 


Yyyyyy x. yyyyyy                                               0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior employee development to ensuring superior client servicing and executing proactive organizational processes and procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have solid experience in human resources, training and logistics, assuming increasing levels of responsibility. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 


Yyyyyy x. yyyyyy                                               0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

 

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

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