yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

objective

results-driven sales professional eager to contribute strong business development, client servicing and closing talents toward actively supporting the employer in optimizing revenue performance.

 

profile

ø  offer progressive sales experience, with comprehensive background in relationship management.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

recent achievements

ø  ranked #1 hsbc midtown manhattan district bbs march 2008 to december 2008 and top 10 in the north american region in total sales and total revenue growth.

ø  after less than a year at hsbc, chosen for hsbc's fast track program, a prestigious program for only 12 promising employees.

ø  in under 2 years with hsbc, promoted to avp, a title that usually takes 3 years of experience to obtain. 

 

professional experience

hsbc bank usa, n.a., new york, ny                                                                                              2007-present

assistant vice president, business relationship manager (brm) (2009-present)

  contribute dynamic interpersonal relation skills in managing and expanding a commercial client portfolio of 125 tier i domestic and international relationships, with annual sales revenue exceeding $5mm.

  proficiently design, develop and implement targeted sales plans to maximize profits while controlling costs and achieving client objectives.

  proactively build and establish key relationships and liaise effectively with middle market relationship managers, segment officers and customers to cross-sell opportunities, expand relationships and deliver a comprehensive package to customers.

officer, business banking specialist (bbs) (2007-2009)

  exhibited organizational skills and strong attention to detail in overseeing a commercial client portfolio of over 150 domestic and international relationships for the second largest branch nationwide, with total portfolio deposits/investment balances of over $60mm and over $8mm in small business credit facilities.

  applied advanced communication skills toward building integral relationships, directly resulting in portfolio growth from $12mm to over $60mm.

 

adp, automatic data processing, manhattan district                                                                        2006-2007

district manager, small business services

  consistently met and/or exceeded average monthly quota of $10k or greater in effectively selling adp payroll services and human resource solutions to small business clients.

  successfully contributed to business development by using proactive prospecting techniques to generate new customers.

  promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation, leading to numerous client referrals.

  performed 5 visits per channel per week and developed key relationships with accountants and banks.

 

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danielle m. guiliano                                                                                                                                page 2 of 2

 

 

 

meta solutions, inc. (pharmaceutical/biotechnology consulting firm)                                                1998-2006

systems & scripts programmer; data management analyst

  demonstrated critical thinking skills in developing and executing assurance programs for computerized systems, procedures and reports, while ensuring critical compliance with u.s. food and drug administration (fda) requirements.

  planned and coordinated workflow, with strong focus on optimizing productivity and efficiency.

 

education

bachelor of arts, theatre arts - virginia polytechnic institute and state university (virginia tech), 2006

 

professional development/training

business banking specialist fast-track program - hsbc, 2008; 1 of 12 business banking specialists in the north american region chosen to participate in a 6-week prestigious program, including training in international banking, advanced credit skills, treasury and foreign exchange, trade services, advanced relationship management skills, cannon method of relationship management and power speaking.

advanced credit accreditation - hsbc, 2008; tested and accredited in analyzing credit risk associated with lending from a bank s perspective. 

sales associate corporate training - adp, 2007; 2-week program on smart foot and phone prospecting, implementation of the six steps of the sale, taxation and payroll, utilizing accounting and banking channels, vigorous product training, ancillary product training and role play.

 

technical skills

microsoft word, microsoft excel, microsoft powerpoint, microsoft outlook, salesforce.com, adobe acrobat, adobe indesign, adobe photoshop, ep90p, clinplus, and cooler email

 

affiliations

ben appelbaum foundation

virginia tech alumni association, manhattan chapter

italian-american foundation

 

activities

president & co-founder - musicals 4 a cause theatre company, a non-profit organization

stage director/choreographer - a chorus line

coach - virginia techniques gymnastics inc. and highland park dive team.

usaigc internationally ranked gymnast level 9

usaigc/usag 3-time nationally ranked gymnast levels 8&9