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yyyyyy x. yyyyyy

~ xxxxxxuent in english and spanish ~

 

xxxxxx seven rivers circle land o lakes, xxxxxx xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

productive, quality-oriented administrative team player eager to contribute exceptional business support, project management, and interpersonal relation skills toward optimizing operations of a progressive organization.

 

profile

 

ø  drive business success by providing proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents.

ø  demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics.

ø  foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to rexxxxxxect positively on customer satisfaction and company well-being.

ø  adept at performing independently or within a team-based environment to exceed all operational goals.

ø  holds an a.a.s. degree in business administration (3.79 gpa) from itt technical institute.

ø  completed extensive desktop publishing coursework at the university of south xxxxxx.

ø  proficient in ms office (word, excel, powerpoint), ms publisher, digital image, and internet explorer.

 

professional experience

 

administrator / leadership team member (volunteer)

victorious life church, wesley chapel, xxxxxx                                                                     1998 c present

 

ø  demonstrate multifaceted administrative talents within a large-scale ecumenical organization, including providing resourceful maintenance of various operational data within microsoft office software applications.

ø  create, author, and edit dynamic newsletters for distribution among organization members, along with performing versatile event development and planning activities.

ø  successfully provide pictorial support for annual national day of prayer festivities, including coordinating and implementing the complimentary photography of high-ranking public- and private-sector individuals.

 

trading department representative

invest financial, tampa, xxxxxx                                                                                                      2003 c 2005

 

ø  strategically steered departmental success by supporting top-performing team members with wide-ranging projects and follow-up activities.

ø  effectively provided check disbursements, pips / swps, federal fund wiring, and electronic funds transfers, along with reorganizing key items as necessary and assisting with daily notice transmittals.

ø  actively participated in department meetings with various personnel, including handling incoming switchboard calls and maintaining superior client relations at all times to ensure seamless operational processes.

 

customer service associate

t-mobile, tampa, xxxxxx                                                                                                                 2001 c 2003

 

ø  effectively supported company in maintaining profitable client relationships by proficiently advising customers on product line, as well as providing continual quality service.

ø  maximized operational efficiency by performing essential accounts payable / receivable activities, including reviewing accounts for proper support, documentation, and coding accuracy prior to processing.

 

customer service associate

primerica financial services, tampa, xxxxxx                                                                                 1998 c 2001

 

ø  applied outstanding financial planning and needs analysis skills toward optimizing business growth and maintaining marketplace dominance within a financial services and life insurance company.

ø  utilized exceptional communication skills to handle diverse one-on-one customer concerns, along with demonstrating a comprehensive knowledge of all company products and services

ø  contributed profitable negotiation and marketing techniques toward the optimal sales of life insurance policies.

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