career objective                              

enthusiastic recent graduate eager to contribute excellent research, organizational, and customer service skills toward supporting a progressive health care / medical practice as a driven and productive team member

profile                                                

ø  offer solid practical customer service experience along with extensive academic background in laboratory procedures

ø  strong knowledge of biology / medical terminology; demonstrated ability to effectively research and report on complex matters

ø  provide courteous and efficient customer service; consistently achieve superior levels of client satisfaction and maintain confidentiality

ø  demonstrated ability to handle multiple responsibilities simultaneously; excellent time management and prioritization capabilities

ø  dynamic communication, presentation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  sharp technical proficiencies including microsoft office (word, excel, powerpoint), internet research, and database maintenance; type 50 wpm

education                                           

the citadel c the military college of south carolina, charleston, sc                                december 2008

bachelor of science in biology

• graduate, air force rotc
• member, bio-cid biology club

 

~ relevant courses & labwork ~

introduction to biology i & ii ~ general chemistry i & ii ~ organic chemistry i & ii ~

bioterrorism ~ cell biology ~ conservation ecology ~ descriptive histology ~ ecology ~ evolution ~ genetics ~ invertebrate zoology ~ toxicology

professional experience                

aaron's sales and lease, hampton, va                                                                         2009 c present

product technician / management trainee

• provide exceptional service and knowledgeable assistance for existing and prospective customers; maintain outstanding levels of client satisfaction and repeat sales
• review, explain, and finalize client contracts to ensure customers understand terms and conditions
• manage customer accounts and collections to minimize overdue balances
• in recognition of excellent performance, selected to train for store general manager position